Sales Support AssociateLocation: Waterloo, ONTerm: Permanent, Full TimeAnticipated Start Date: As soon as possibleType: In-OfficeFull transparency: we work a little differently around here. This isn’t just another job where you punch in and punch out. We come to work every day because we strive to earn a living in a meaningful way. Too many people exist without finding joy or purpose in their work, and we believe that’s just wrong. After all, we spend at least a third of our lives working—so why not create workplaces where people want to come to work in the morning and feel good when they leave at the end of the day?About Us45Drives is a growing technology company focused on delivering high-performance, open-source storage solutions to customers around the world. Built on a foundation of transparency, innovation, and customer‑first thinking, we empower businesses to break free from proprietary systems and take full control of their infrastructure.Our team is made up of curious, driven individuals who are passionate about solving complex challenges and supporting one another along the way. At 45Drives, we don’t just sell hardware—we build relationships, provide guidance, and create solutions that truly meet our customers’ needs.As we continue to grow, we’re looking for people who are excited to be part of a fast‑paced, collaborative environment where their work directly impacts customers and the future of open‑source technology.About the OpportunityBe the front line of our customer experience—supporting sales operations while ensuring every customer interaction is smooth,



informed, and impactful.Respond to incoming customer inquiries and provide timely, helpful updatesAct as a first point of contact for operational and sales‑related questionsPrepare and send quotes, proposals, confirmations, and sales documentationFollow up on missing information or documentation to keep deals moving forwardEnter, update, and maintain accurate records in CRM systemsProcess orders, contracts, purchase orders, and invoicesTrack order progress, deliverables, and deadlines to ensure on‑time executionCoordinate with internal teams including engineering, production, finance, and logisticsSchedule client meetings and follow‑ups to support the sales cycleEnsure customer requirements are clearly communicated across internal teamsMaintain organized and up‑to‑date customer account filesAbout YouOur ideal candidate is organized, people‑focused, and thrives in a fast‑paced setting where details matter and communication is key. You bring a strong service‑oriented mindset—you enjoy interacting with people and take pride in helping customers solve problems and creating a positive experience. Here’s what you’ll need to succeed:Education: Post‑secondary education in business,



administration, or a related field is an assetExperience: Previous experience in sales support, administration, customer service, or a similar role is preferredSkills:Strong communication skills—both written and verbalHighly organized with excellent attention to detailAbility to manage multiple tasks and deadlines simultaneouslyComfortable working with CRM systems and standard business softwareA proactive mindset with strong follow‑up habitsAbility to collaborate across teams and keep everyone alignedA customer‑first attitude with a problem‑solving approachWhy us?At Protocase, we believe in recognizing and rewarding hard work and dedication.A total compensation package made up of a base salary and performance‑based incentives, typically averaging between $50K–$60K, with top performers earning $75K+.In addition, you can look forward to:Training and growth: leadership training and continuous development opportunitiesComprehensive health care plan: medical, dental, life insurance, and group benefitsCommunity and team culture: a collaborative environment where your ideas matterVacation: generous vacation policy that grows with your tenureMeaningful work: be part of a team shaping the future of open‑source infrastructureReady to Join Us?If you thrive in a fast‑paced environment where your attention to detail and coordination skills make a real difference, we want to hear from you. Apply today and help keep our sales engine running strong.#J-18808-Ljbffr

📌 Sales Support Associate - C$50,000 - C$60,000 A Year (Winnipeg)
🏢 45Drives
📍 Winnipeg