Job InformationJob Title: InvestigatorJob Requisition ID: 81209Ministry: Assisted Living and Social ServicesLocation: CalgaryFull or Part-Time: Full TimeHours of Work: 36.25 hours per weekPermanent/Temporary: PermanentScope: Open CompetitionClosing Date: May 21, 2026Classification: Program Services 3Salary: $2,935.39 to $3,850.29 bi-weekly ($76,613 - $100,492/year)The Ministry of Assisted Living and Social Services leads housing, assisted living and continuing care, seniors, income, employment and homelessness supports, disability services, and other social‑based programs. For more information about ALSS, visit our website: https://www.Alberta.Ca/assisted-living-and-social-servicesEmployment and Financial Services (EFS) Division is responsible for policy development and delivery of employment and income services, including contracted employment services, career resources, and the Income Support (IS) and Assured Income for the Severely Handicapped (AISH) programs.Role ResponsibilitiesReporting to the Team Lead/Senior Investigator, this position investigates allegations of fraud or abuse of the various benefit programs administered by the Ministry of Assisted Living and Social Services, including AISH, IS, and Family Supports for Children with Disabilities (FSCD), to ensure compliance with government policies on social assistance programs under the applicable Government Acts and Regulations, policies, the Criminal Code of Canada, the Canada Evidence Act, Provincial Offences Procedure Act and the Canadian Charter of Rights and Freedoms. In addition, investigations relating to emergency benefit programs are conducted under the Emergency Management Act.As an investigator, you will conduct multifaceted, politically sensitive, high priority investigations in accordance with applicable legislation and policies and procedures. Due to the nature of the investigations, interactions with suspects, witnesses, and program clients can be challenging. At times it can be adversarial,
therefore well‑developed skills in communication, problem solving, and professional conduct are essential for success in the role.As a member of the provincial investigation team, this position promotes client accountability and appropriate use of public funds to meet clients’ benefit needs and entitlements, while maintaining public confidence in the integrity of social programs administered by the Ministry.To be successful in this role, the candidate must possess the following:Case management and time management skills.Exceptional written and verbal communication skills.Demonstrated conflict resolution and decision‑making experience.Experience and training with structured interviews and strong organizational skills.Ability to respond to priorities under short timelines.Proficiency in Microsoft Office Applications and a good working knowledge of computers to conduct queries and complete work in an electronic record management system.CompetenciesCompetencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in‑depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.AgilityWorks creatively within policies and procedures to proactively meet goals; remains calm and composed even in difficult or stressful situations.Drive for ResultsSets and accomplishes goals and priorities in order to deliver outcomes consistent with Government direction,
departmental objectives and public expectations.Develop Self and OthersTakes initiative to stay current on a broad range of topics with recent approaches and/or technologies that may impact his or her area; shares knowledge and insights with others.Build Collaborative EnvironmentsContributes positively by actively sharing information, listening and accepting others' points of view in an open, honest and non‑defensive way.Develop NetworksInforms key stakeholders of relevant information in a timely manner. Is aware of own impact on others and the impression being made through interactions. Is professional and respectful in all interactions.Systems ThinkingSeeks information and analyzes long‑term outcomes. Focuses on goals and values in addition to the process.Creative Problem SolvingBreaks straightforward problems down into manageable components to identify what needs to be done; asks questions toget adeeper understanding of the present issue.QualificationsUniversity graduation in a related field plus 2 years progressively responsible related experience.You must be eligible and able to obtain Commissioner for Oaths and Alberta Peace Officer appointments.Must possess a valid driver's license and have a reliable vehicle as travel is required.Equivalencies may be considered — directly related education or experience on the basis of:1 year of education for 1 year of experience; or1 year of experience for 1 year of education.Knowledge of LegislationIncome Employment Supports Act and Regulations (IS)Assured Income for the Severely Handicapped Act and Regulations (AISH)Persons with Developmental Disabilities Act (PDD)Family Support for Children with Disabilities (FSCD)Emergency Management ActCriminal Code of CanadaNotesHours of work: Monday – Friday, 8:15 am – 4:30 pm (36.25 hours per week)This competition will be used to fill a permanent position located in Calgary.If you require any further information on this job posting or require an accommodation during the recruitment process, please contact Baiju Jacob at
[email protected].#J-18808-Ljbffr
📌 Investigator - C$76,613 - C$100,492 A Year (Winnipeg)
🏢 Alberta
📍 Winnipeg