Priority may be given to the following designated employment equity groups: women, Indigenous Peoples* (First Nations, Inuit and Métis), persons with disabilities and racialized persons*.The Employment Equity Act, which is under review, uses the terminology Aboriginal peoples and visible minorities. Candidates are asked to self‑declare when applying to this hiring process.Recruitment InformationCity:Saguenay, Boucherville, Ottawa, Winnipeg or HamiltonOrganizational Unit:Automotive and Surface TransportationClassification:AS-4Tenure:TermDuration:2 yearsLanguage Requirements:Bilingual Imperative BBB/BBBWork arrangements:Limited hybrid work arrangement (onsite and telework) with potential for exception for Indigenous candidates.Contact:E‑mail: [email protected] | Telephone: 514‑206‑9802The RoleWe are looking for a Business Service Officer (BSO) to support the business development activities of the Automotive and Surface Transportation Research Centre. The successful candidate will share the core values of Integrity, Excellence, Respect and Creativity.ResponsibilitiesWork on opportunities for client projects delegated by the Business Development team, focusing on manufacturing opportunities.Develop statements of work by liaising directly with clients and connecting them to the appropriate researcher(s). This includes identifying the appropriate researcher, reviewing proposals, ensuring they meet client needs, reviewing project costing,



determining price and negotiating contract terms.Prepare contracts with contract specialists based on standard agreement templates.Update opportunities in the Customer Relationship Management (CRM) system.Support the Director of Business Development with reporting, including bi‑weekly updates to the Management Team and monthly reports to the Vice‑President on new opportunities and bookings.Maintain and update the research centre’s Funnel and Bookings Dashboard in Power BI and run ad‑hoc reports in the CRM.Provide additional support such as collateral development and conference preparation.Screening CriteriaEducation:Bachelor’s degree in Science, Engineering, Business Administration or a related field. Equivalent combinations of experience, training and education are considered.Experience:Significant experience in sales, client service or customer support in a technology environment.Significant experience drafting business proposals.Significant experience reviewing contracts.Experience establishing collaborative working relationships with colleagues and clients.Experience working with a Customer Relationship Management System (CRM). Significant experience is defined as a minimum of four (4)



years.Language requirements:Bilingual Imperative BBB/BBB.Reliability Status:Verification of background information over a period of 5 years.Assessment CriteriaTechnical competencies:Ability to write business proposals.Ability to close sales opportunities.Knowledge of standard terms in a business services contract.Ability to verbally summarize technical statements of work in both official languages.Ability to verbally summarize key contract terms in both official languages.Competencies (assets):Knowledge of manufacturing and transportation technologies.Knowledge of Intellectual Property (IP) and licensing contracts.Behavioural competencies:Client focus (Level 3)Communication (Level 3)Conceptual and analytical ability (Level 3)Initiative (Level 2)Results orientation (Level 3)Teamwork (Level 2)Compensation and BenefitsFrom $78,167 to $91,895 per annum.Incumbent who meets the language requirements receives a Bilingualism Bonus of $800 per year.Benefits include a robust pension plan, comprehensive health and dental coverage, disability and life insurance, office closure at the end of December, and additional supports to enhance well‑being.Closing InformationClosing Date: 18 May 2026 – 23:59 Eastern Time.Preference will be given to Canadian Citizens and Permanent Residents. Include citizenship information in your application.Relocation assistance will be determined in accordance with NRC directives.The incumbent must adhere to protected workplace practices at all times.We thank all those who apply; only selected candidates will be contacted.#J-18808-Ljbffr

📌 Business Service Officer - C$78,167 - C$91,895 A Year (Winnipeg)
🏢 Automotive and Surface Transportation Research Centre
📍 Winnipeg