Posted Friday, October 10, 2025 at 4:00 AMSeasonal Customer Service Shift LeadWhat We NeedCorpay is currently looking to hire a Seasonal Customer Service Shift Lead within our Buyatab division. This position falls under our Gift Card line of business and is located in Vancouver, Canada. In this role, you will support and guide the customer service team during shifts by coaching, motivating, and managing escalations from B2C customers in a timely and professional manner. You will report directly to the Customer Service Manager and regularly collaborate with operations, reporting, and client support teams.How We WorkAs a Seasonal Customer Service Shift Lead, Corpay will set you up for success by providing:Assigned workspace in the Vancouver office (hybrid/onsite schedule as determined)Company-issued equipmentFormal, hands-on training to learn our platforms, processes, and client standardsRole ResponsibilitiesThe responsibilities of the role will include:Leading, motivating, and coaching team members during shiftsProviding direction and feedback to workers to ensure high-quality serviceManaging and resolving day‑to‑day escalated inquiries from B2C customersSpotting trends in customer issues and flagging them to managementAssisting with client escalation support when requiredSupporting management with monthly reporting tasksFostering and maintaining the Buyatab culture and a positive team environmentQualifications & SkillsExcellent interpersonal communication skills, both written and verbalStrong attention to detail and accuracySkilled in critical thinking and problem solving with the ability to develop creative solutionsPassionate about providing stellar customer service and professionalismFast learner,



adept at understanding and articulating new technologiesProficient in Microsoft Office Suite and internet researchFamiliarity with customer support tools and ticketing systems such as JIRA/Confluence, Zendesk, and SlackPrior experience in a customer-facing role (preferably in a SaaS environment) is an asset but not requiredComprehensive Perks Package including, Medical, Dental, Vision and Paramedical benefits, as of day oneOptional company match RRSP programVirtual fitness classes offered company-wideDiscounted gym membership ratePhilanthropic support with both local and national organizationsFun culture with company-wide contests and prizesC orpay is an Equal Opportunity Employer. C orpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.Pay TransparencyThis salary range is provided for Canada, which requires such disclosure. Where a position or applicant may fall in a particular wage range depends on a number of factors, including but not limited to skill sets, experience, training, licenses and certifications (if applicable), and other business and organizational needs. The disclosed range has not been adjusted for the applicable geographic markets. At Corpay, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions depend on the facts and circumstances of each case. The estimate of the minimum and maximum salary range is $20-$22 an hour.#J-18808-Ljbffr

📌 Customer Service Shift Lead - Seasonal - $20 - $22 An Hour - No Experience Required (Winnipeg)
🏢 Corpay
📍 Winnipeg