Job Title:Clinical Support WorkerNumber of Position:1Competition Number:C147Location:Phoenix HousePosition Status:Part Time TemporaryShift Timings & Days:(Saturday- Sunday) 04:00 pm - 12:00 amReports to:Sr. Manager MHSUCompensation:$ 27.92 - $ 29.60Job SummaryThe Clinical Support Worker (CSW) reports to the Sr. Manager MHSU and is a member of an integrated services team, combining clinical substance use, supportive housing, employment, educational and other services. The CSW provides a variety of day-to-day support to residents that are in early stabilization and recovery.ResponsibilitiesClient ServicesAssist recent intakes upon arrival, provide program orientation – go over house rules and show them their roomsSupport clients with their recovery pre-established care plans by maintaining accurate logging and documentation as required by the Society and other stakeholdersSupport medication administration schedule and ensure accurate documentation for recordsSupport proper reporting/documentation and collaboration for: suspected alcohol or drug use; clients who late for curfew and/or do not return home; escalating, unsafe behaviour; emergency medicalsituations; client requests to go to the hospital; and power failures, fire, or other emergency conditions which require staff supervision or consultationMonitor and assess resident behaviours and client movement in and out of the building. Report behaviours to management that poses a risk to the resident, other residents, staff and/or the communityMonitor to ensure chores are done, residents follow the rules, maintain cleanliness, ensure they follow their stabilization plan.Resident meeting to go over the house rules, as neededAct as a positive role model for all residents. Promote effective social and interpersonal skills through tasks of healthy daily living and social activitiesAdministrationSupport administrative tasks including: photocopying; case documentation; database entry; filing; and answering phonesMaintain cleanliness and organizationDebrief with incoming shifts to ensure detailed transfer of information (e.G. concerns)Support a safe, well maintained and healthy building environmentComplete regular rounds of facility as scheduled throughout shiftsPerform other duties as requiredQualificationsGrade 12Certificate in Community Social ServiceRecent, related experience of one year working with marginalized populations in the delivery of substance use services,



mental health or equivalentAbility to lift up to 25 pounds is requiredSatisfactory completion of a criminal records check with vulnerable sector screening is requiredSatisfactory completion of Tuberculosis Screening form is requiredSatisfactory completion of Employee Immunization Record form is requiredFirst Aid 1 and Current CPR certificate is requiredValid Class 5 driver’s license is requiredSkills & KnowledgeKnowledge of Windows, Microsoft Word, Excel, and Outlook.Experience using database management systems (e.G., electronic health records, enterprise resource planning, or customer relationship management)Knowledge of and ability to operate standard office equipment, including: telephone system, fax machine, photocopier, printer, etc.High level of integrity and dependability with a strong sense of urgency and results-orientationStrong problem solving skills with the ability to exercise sound judgement and make decisions based on accurate and timely analysisStrong interpersonal skills and ability to communicate effectively in writing and verbally in EnglishAbility to engage, facilitate, support, empower and increase motivation for change; actively involving the residents in the change process and encouraging the resident to take responsibility for the outcomes they achieveAbility to form effective collaborative relationships with clients for the purpose of facilitating their success in a performance-based programAbility to perceive situational or other stressors, subtle changes in motivation that elevate risk, and act proactively to check in and bring the client back on track toward their goals using appropriate strategies, and prioritizing issuesAbility to work in a trauma-informed frameworkDemonstrated commitment to the social sector with a passion for the organization’s mission is essentialCompetenciesApproach to WorkDemonstrates initiative, flexibility, adaptability and resourcefulnessActively seeks and incorporates feedback to inform continuous self-improvementSets goals, creates and implements action plans, monitors progress,



and evaluates resultsAdeptly manages competing tasks and uses time efficiently and effectivelyJob Knowledge & Quality of WorkHigh-degree of relevant and current job knowledge and skillConsistently produces accurate, thorough, high-quality work in a timely mannerBuilds and promotes a culture of health and safety in the workplaceImplements and enforces best practices in health and safety within the workplaceJudgement & Decision-MakingModels independent thinking and creativityDemonstrates effective problem-solving skillsMakes transparent, consistent, transparent and timely decisions after contemplating various available courses of actionExercises sound judgment in the best interests of the organizationCommunication & Interpersonal SkillsExpresses themselves clearly and professionally both verbally and in writingDisplays high emotional intelligence; uses tact and diplomacyin dealing with sensitive, complex and confidential situationsHas a manner, style and presence that makes a positive impressionListens to and considers others’ viewsPersonal LeadershipModels the organization’s core values of social justice, teamwork, social innovation, and strength-based practicesFosters enthusiasm, energy and commitmentTakes responsibility for personal actions, performance and healthIs reliable and accountable; shows up on time ready to workTeamwork & CollaborationEffectively works with and communicates with their colleagues to ensure organizational success and excellent support for clientsChampions positive working relationships with staff and external stakeholdersSupports an environment of openness, and champions teamwork and communication across programsClosing DetailsClosing Date: Internal applications will be accepted untilApril 5, 2026, 04:00 pmAll employees, including laid off and displaced employees, are entitled to apply on the vacancy and be considered pursuant to the provisions of Article 12.9. Internal applicants must notify the manager of intent to apply.External applicants will be reviewed after internal applicants have been reviewed and interviewed.All qualified applicants are welcome to apply.Phoenix is committed to employment equity and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples and visible minorities. Persons with disabilities who anticipate needing accommodations for any part of the application and hiring process may contact our HR department. Any personal information provided will be maintained in confidence.While we thank all applicants for their interest in this opportunity, only those selected for an interview will be contacted.#J-18808-Ljbffr

📌 - Clinical Support Worker - (Part Time Temporary) - $27.9 - $29.6 An Hour - Part Time (Winnipeg)
🏢 Phoenix
📍 Winnipeg