Job Type:Full-TimeStarting Wage:$17.60/hr in Server position / $26.58 per hour in Match Service Manager positionWe ProvideFull benefits package for full time employeesRetirement savings planExciting, supportive and fun work environmentFamily and friends discounts on travel, tech, food, beverage, and fitnessDevelopment and training opportunitiesKey ResponsibilitiesMaintains and demonstrates expert knowledge of upcoming events, products, and promotions.Ensures profitability of steakhouse operations by achieving financial and performance goals.Supervises the shift operation, including all employee and guest related functions.Motivates employees to provide excellence in service and ensures our guests experience exceeds their expectations.Actively participates in the training and instruction of employees in proper food handling procedures, quality service standards and all other department procedures.Manages team efficiencies as it pertains to the operation's needs.Responsible for opening and closing procedures which includes but is not limited to cash-outs and daily sales reporting.Maintains compliance with policies and procedures.Responsible for cash management activities.Enforces Serving It Right and company policies on guests' consumption of alcohol.QualificationsThree years of supervisory experience in a high-volume,



full-service fine dining restaurant or 4-star hotel and/or equivalent combination of education and experience.World Host/Super Host certificate or similar customer service programs.WHMIS training preferred.Wine knowledge or experience as a Wine Steward an asset.Excellent communication skills both speaking and written.Working knowledge with computer skills in word processing, spreadsheets, email internet navigation, and presentation software.Experience with Point of Sale system.Excellent problem‑solving skills.Goal driven and organized.High level of customer service skills, ability to communicate with guests to ensure satisfaction.Proven to be detail oriented, reliable, punctual, efficient, and diligent in duties and responsibilities.Two years or more experience in a similar high-volume restaurant (casual dining) environment.Cash handling experience using POS system or cashier register.Tourism, promotion, marketing, entertainment or event training experience preferred.Serving It Right (BC) / Proserve (Alberta) certificate / Smart Serve (Ontario).World Host / Super Host certificate or other similar customer service programs preferred.Proven selling, marketing, and service skills in a dining, retail, or promotions environment.Food Safe Level 1 certificate.Effective public speaking skills and presence.Ability to carry up to 30 pounds, specifically a fully loaded serving tray.Knowledge of specialty food and beverage items.Successful In‑house testing on knowledge of specialty food and beverage items.Successful In‑house testing on service delivery and promotional ability.Gateway is a proud equal opportunity employer and dedicates itself to Respect, Integrity, Team‑Work and Exceptional Customer Service. We are committed to providing an inclusive and barrier free candidate experience and work environment. If you require accommodation at any point during the recruitment and selection process, please let us know.#J-18808-Ljbffr

📌 Dual Server/ Match Service Manager - $17.6 - $26.6 An Hour (Winnipeg)
🏢 Gateway
📍 Winnipeg