About the roleReporting to the Manager, Collections, the Collection Specialist brings solid experience in global collections to deliver on collection targets and accounts receivable objectives. The successful candidate is passionate about delivering a best‑in‑class customer experience in accounts receivable and has the drive to learn from others in supporting the Cash Collection strategy.Your ImpactAccountable for the timely collection of accounts in your portfolio, including ensuring accurate customer information is maintained.Effectively resolves collection disputes in your portfolio.Keeps updated with changes in collection practices and processes.Evaluates the likelihood of collectability of disputed/contentious items before they hit 30 days past due, flagging “at‑risk” accounts to your leader.Partners with peers to support collection activities in other portfolios as required to meet cash flow and A/R targets.Assists your leader with projects/initiatives to deliver best‑in‑class processes for the Cash Collection and A/R function.What you need to succeedEducation:Enrolment in an accredited Credit and Collections program or equivalent work experienceSkills and Experience:Minimum 3 years’ collections experience, preferably global B2B.Strong customer service mindset with the ability to solve issues correctly the first time.Good written and verbal communication and negotiation skills, specifically with internal and external customers.Robust organization and time management skills,



with demonstrated success managing multiple priorities.Good working knowledge of ERP systems and Microsoft Office suite.Self‑starter with a continuous improvement mindset to support best‑in‑class process automation.Strong collaborator who delivers as a team and finds solutions through collaboration.Demonstrated ability to learn with peers and others, supporting a culture of resiliency in a continuously changing environment.CompensationAt OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial well‑being. A summary of those benefits can be found on our Why Join Us page. As you move through the hiring process, we are happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.Salary Range:$53,040 - $79,560. Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.OpenText’s commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at [email protected].#J-18808-Ljbffr

📌 Collections Specialist - $53,040 - $79,560 A Year (Winnipeg)
🏢 opentext
📍 Winnipeg