Sales & Client Relationship CoordinatorJob ID: 87439Location: Lethbridge, AlbertaWhat you will be doing:Timely coordination of renewals and support contract follow-upDisciplined support of proposal and commercial document developmentCentralized visibility and coordination of client‑care requestsStrong CRM hygiene, stage integrity, and data accuracyReliable reporting and commercial visibilityReducing administrative and follow‑up burden on the sales teamSupporting a more consistent and scalable customer communication modelDisciplined adherence to Asyma’s sales, renewal, CRM, and client‑care processesRenewal and Existing Customer Commercial SupportOwn renewal coordination and inside sales outreach to existing customersSupport support‑contract renewals, commercial follow‑up, and internal renewal visibilityTrack renewal opportunities and ensure they are not left unattendedSupport customer communication related to renewal timing, information gathering, and coordinationHelp create a more disciplined recurring revenue motion for the companyProposal and Commercial SupportSupport proposal development using requirements gathered by Sales ConsultantsAssist with organizing scope input, commercial details, document packaging, and supporting proposal artifactsDraft and format proposals, renewal documents, customer‑facing letters, and related commercial documents to the company standardSupport commercial change orders and expansion opportunities during active projectsHelp ensure supporting proposal and commercial documents are complete, accurate, qualified,



and on brandClient Care and Centralized Support CoordinationSupport the development and day‑to‑day operation of the company’s centralized client‑care modelAct as a central intake and coordination point for customer support requests that come through shared communication channelsHelp ensure customer requests are acknowledged, categorized, routed, and tracked in a visible and consistent wayCoordinate internally with consultants and team members so support requests do not drift or remain hidden in personal inboxesHelp reinforce the standard that customers are served through the company’s central communication model rather than through informal “my client” ownership patternsMaintain visibility of open customer requests and follow up where acknowledgement, routing, or closure is delayedSupport a more consistent and scalable post‑stabilization support experience for customersCRM Hygiene, Stage Integrity, and Commercial VisibilityOwn CRM data accuracy, stage integrity, and pipeline cleanlinessEnsure renewal opportunities, customer touchpoints, proposal status, and commercial follow‑up are entered accurately and consistentlyIdentify missing information, stale opportunities, stage drift, duplicate records, or weak pipeline hygiene and help correct themHelp maintain CRM as a trusted source of commercial truth for the sales team and leadershipSupport invoice input and related sales administration activities where applicableProduce weekly sales and marketing performance reportsSupport leadership visibility into pipeline health, renewal activity,



and commercial follow‑up disciplineTeam and Cross‑Functional SupportSupport Sales Consultants and the Head of Sales by reducing administrative drag and improving follow‑throughWork in coordination with marketing, finance, sales, and consultants to support clean commercial and customer‑care executionHelp surface gaps, stalled items, missing information, or communication breakdowns before they become larger process issuesSupport a high‑trust, low‑drift commercial and client‑care environment by keeping work visible, current, organized, and properly routedWhat you must have:Bachelor’s Degree or diploma in Business, Marketing, Communications, Commerce, or related field preferred1–3 years of experience in sales support, inside sales, business development coordination, account coordination, customer care coordination, or similar commercial support role preferredStrong organization, discipline and follow‑throughStrong written and verbal communication skillsStrong written drafting ability for proposals, renewal documents, and customer‑facing commercial materialsComfort working in CRM systems and maintaining accurate, structured recordsAbility to manage multiple follow‑ups, deadlines, and competing priorities without driftAbility to work inside a structured process and maintain stage and data disciplineProfessional, customer‑friendly communication styleStrong administrative accuracy and attention to detailComfort supporting renewals, proposals, CRM hygiene, and customer communication coordinationAbility to work independently while staying aligned to team process and expectationsSalary/Rate Range:$50,000.00– $60,000.00#J-18808-Ljbffr

📌 Sales & Client Relationship Coordinator - C$50,000 - C$60,000 A Year (Winnipeg)
🏢 Asyma
📍 Winnipeg