POSITION : Withdrawal Management Services Support WorkerREPORT TO:Manager, Withdrawal Management ServicesDEPARTMENT : Withdrawal Management ServicesLOCATION : 146 Magnus Street, 71 MarthaPOSITION TYPE : Part-time(0.4 FTE), PermanentWAGE:$20.99 - $23.62HOURS OF WORK : Days (07:30 to 16:00) Evenings (15:30 to 24:00)Job SummaryMain Street Project (MSP) provides Withdrawal Management Services to participants at two locations: 75 Martha and 146 Magnus Avenue. The primary purpose is to help participants begin their recovery journey through detox stabilization, supporting access to long‑term treatment and managing external recovery needs. Both sites offer 24‑hour support in a safe and reliable environment at no cost. Prior to admission all participants receive a medical clearance detailing how MSP Staff can support the participant’s time in the unit. MSP Staff conduct regular check‑ins with clients regarding their plans, goals and well‑being, and assist with the creation of individualized detox care plans.Duties and ResponsibilitiesEngage in intake coordination and review for incoming participants of MSP Withdrawal Management ProgramOversee intake into Withdrawal Management services including the review of medical clearance forms, completion of intake assessment forms, and medication confirmation and reviewMedication administration, tracking, and monitoringCollaborate in medical health scenarios with MSP Nurse Practitioner and internal WFPS resourcesBuild relationships through one‑on‑one check‑ins and documentation for each participant on the unitSupport implementation of programming within the unit including participationAdvocate and assist with referral to internal MSP Case Management program and external services based on participants’ self‑determined goalsAssist participants in planning, problem‑solving, and addressing immediate needs, including providing meals, clothing,



and hygiene suppliesProvide support and resources without judgement for participantsRespond to emergency situations; assess, intervene, and document critical incidents, requesting assistance when needed or when incidents exceed the scope of the role per MSP Policy and ProceduresEnsure participants are informed of internal and external resources, services, and programs when neededEnsure care provided meets professional standardsWork collaboratively and professionally with all external partnersMaintain accurate and confidential electronic and paper file recordsCollect and submit agency‑required statistics on time and with accuracyMaintain cleanliness of the program area by following routine cleaning schedules each shiftQualificationsRelevant experience working in human services, preferably with adults experiencing homelessness, mental health, and substance use issuesPost‑secondary education in addictions or mental health is an assetStrong attention to detail and ability to maintain accurate recordsAbility to build and maintain relationships with external partnersCompassion for working with individuals who use substances and experience mental health issuesClient‑centered care philosophyAbility to apply Harm Reduction and Housing First philosophies in day‑to‑day support of participantsKnowledge of the effects of poverty and health determinantsCollaborative teamwork skillsKnowledge of Indigenous cultureLived experience relevant to the roleKnowledge and ability to apply Truth and Reconciliation Commission Calls to Action, MMIWG Calls to Justice,



and UNDRIP principlesExcellent interpersonal and communication skills, oral and writtenExperience working with culturally diverse populationsProficiency in Microsoft Office and online databasesSatisfactory Criminal Record Check with Clear Vulnerable Sector Search and Clear Adult Abuse Registry Check (employee responsible for any charges incurred)Current CPR, Basic First Aid, and Mental Health First Aid (MHFA) certificationsNonviolent Crisis Intervention certification considered an assetConditions Of EmploymentMeet the physical demands required for the role, including standing for long periods, lifting up to 50 lbs, and performing cleaning duties (bending, reaching, pushing/pulling, crouching)Exposure to biohazards, including but not limited to blood, bodily fluids, and syringesWork with individuals who use substances and/or experience mental health issuesProvide support in high‑intensity incidents such as medical emergencies and aggressive individualsComfortable working in an environment where Indigenous ceremonies and practices occur, including smudgingAssist in providing first aid when requiredSatisfactory Criminal Record Check with Clear Vulnerable Sector Search and Clear Adult Abuse Registry Check are requiredEmbodies MSP Core Values: Reducing Harm, Truth and Reconciliation, Anti‑Oppression, Trauma‑InformedValues & CompetenciesAbility to embody MSP Core Values:Reducing HarmTruth & ReconciliationAnti‑OppressionTrauma‑InformedKey Competencies :Crisis ManagementService Excellence – Meeting people where they are atCollaboration and Developing External RelationshipsAccountabilityDecision MakingMain Street Project offersCompetitive wages within the nonprofit sectorHealth & Dental BenefitsPension PlanProfessional Development OpportunitiesPaid Sick and Family daysShift PremiumsEmployee Assistance Program#J-18808-Ljbffr

📌 Withdrawal Management Services Support Worker (Part-Time) - $21.0 - $23.6 An Hour - Part Time (Winnipeg)
🏢 Main Street Project
📍 Winnipeg