Be among the first 25 applicantsThe Gateway to Your FutureWe’re looking for a guest representative. We define this as a friendly, patient and intuitive customer service pro who knows how to maintain a Zen demeanour while thriving in a busy work environment and ensuring guests have an exceptional experience. If this sounds like you, then apply for this exciting opportunity at Gateway. Don’t miss the chance to get your foot in the door of a growing national company and allow your career to blossom.DescriptionPosition:Guest Service Representative at Starlight CasinoJob Type:CasualHourly Rate:$18.54/hrWe ProvideFull benefits package for full‑time employeesRetirement savings planExciting, supportive and fun work environmentFamily and friends discounts on travel, tech, food, beverage, and fitnessDevelopment and training opportunitiesKey ResponsibilitiesMeet, greet and assist guests, answer inquiries, and provide solutions for any concernsProvide information on current and upcoming events and promotionsExplain and enroll customers in the rewards loyalty programAssist in implementing on‑site events, promotions and entertainment initiativesWhat You BringA minimum one year of experience in a related fieldProven high level of customer serviceOrganizational, interpersonal,



analytical and communication skillsIntermediate knowledge of computer programs and mathematical skillsAbility to obtain registration with provincial gaming regulatory bodyFriendly and personable energy and a willingness to go the extra mile for guestsExcellent communicator who can comfortably talk to guests regarding events and promotionsAble to juggle multiple tasks, manage time efficiently, and thrive in a fast‑paced environmentPatient, positive demeanour with everyone you meetWhy Work With Us?Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 27 locations. Our employees thrive with ongoing training and leadership programs while working in a energetic and fun environment. See for yourself what it’s like to be on a team that values your vision, skill, and energy.About GatewayGateway Casinos & Entertainment Limited (“Gateway”) is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 27 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,648 people and boasts approximately 448 table games (including 49 poker tables), 13,887 slots, 85 restaurants and bars and 561 hotel rooms.Apply Now!Not the right fit this time? Follow us on our careers social media pages!Gateway is a proud equal opportunity employer and dedicates itself to Respect, Integrity, Team-Work and Exceptional Customer Service. We are committed to providing an inclusive and barrier free candidate experience and work environment. If you require accommodation at any point during the recruitment and selection process, please let us know.#J-18808-Ljbffr

📌 Guest Services Representative - $18.5 An Hour (Winnipeg)
🏢 Gateway Casinos & Entertainment
📍 Winnipeg