CASE MANAGER, MENTAL HEALTHToronto West Integrated Service Team (TWIST)One (1) Bargaining Unit, 1 Year Contract, Full-Time PositionMonday-Friday 9:00am-5:00pmExisting Vacancy$34.11/hourCota is an accredited not-for-profit organization that has been providing community-based support to people living with mental health and cognitive challenges for over 50 years. At present, our wide array of services delivers much needed support to over 4,000 people/year who live with mental health challenges, psychogeriatric mental health conditions, acquired brain injuries, developmental disabilities, dual diagnoses and/or the experience of homelessness. These services include, but are not limited to, case management, supportive housing and adult day program services. A full listing of our services can be viewed on our website at https://cotainspires.Ca/Role OverviewWe are seeking a Case Manager, Mental Health in a TWIST Team who will be completing a comprehensive mental health and physical health assessment of each client’s unique goals and needs through collaborative engagement with each client and their respective support networks.Primary ResponsibilitiesReviewing the referral information of applicants to the programCoordinating and participating in screening interviews with applicants and their respective referral sourcesDetermining eligibility for the program and confirming acceptance of new clients into the programDeveloping a team-oriented, supportive and therapeutic relationship with each designated client for whom the Case Manager is assigned primary responsibilityCompleting a comprehensive assessment of the nature of each client’s unique goals and needs through collaborative engagement with each client and their respective support networksProviding guidance and assistance to each client in relation to the development of both a personalized Client Safety Plan and a Recovery/Goal PlanProviding direct practical support, coaching and counsel to clients in their pursuit of identified goals and needsThese supports may include, but not necessarily be limited to:Assistance in acquiring shelter, food, income, ID and clothingSupport in the development and maintenance of ADLsAssistance in developing a healthy support networkAssistance in accessing primary healthAssistance in accessing psychiatric careAssistance in developing personal skills in the areas of budgeting,



medication managementDeveloping harm reduction strategies in relation to substance useAssistance in the pursuit of educational/vocational interestsAssistance in developing personal self-management strategiesAssistance in accessing/securing safe/affordable housingResearching and/or identifying options for alternate/supplementary community services and supports as required/requestedAssisting each client in accessing and coordinating other supports, services and appointmentsLiaising with each client’s support network members as appropriate and where client consent has been obtainedAssisting clients with emergency and/or crisis needs as required/appropriateAssisting in coordinating and facilitating group activities/events which foster client engagement/participation, the development of social networks, and skill acquisitionCoordinating the purchasing of necessary program/activity supplies, and accounts for purchases in accordance with program guidelinesParticipating in team meetings, providing input and ideas for improving services, efficiencies and ongoing program planningDocumentation And Data EntryDocuments all service client contacts/interactions in the appropriate client chart according to COTA Health's documentation guidelinesEnters data relating to client interactions into COTA Health's database system according to data collection guidelinesAssists with other data collection activities within the program, as determined by the Supervisor and/or TeamOther ResponsibilitiesMaintains current certification and/or up-to-date training in identified “Required Training” areasAdheres to all COTA Health’s policies and procedures and follows established applicable program guidelines, procedures and practicesAdheres to all applicable legislation, particularly the Ontario Human Rights CodeComplies with all Health and Safety policies and procedures to ensure every reasonable precaution is taken for the protection of workers and clients and that health and safety concerns or incidents are responded to promptlyWorks cooperatively, respectfully and constructively with clients, Team members, management, other service providers, and external stakeholdersEnsures that the confidentiality of clients, employees and COTA information is always maintainedUndertakes other related and/or delegated duties, as assignedQualificationsEducation & Experience:Either a combination of a post-secondary degree/diploma in a related field and 2‑3 years direct experience,



assessed as being relevant to the specific target population being servedOr a combination of BSW, MSW or other regulated health care professional designation and a minimum of 1 year direct experience, assessed as being relevant to the specific target population being servedCommunity experience would be considered an assetKnowledge And SkillsExcellent clinical knowledge relevant to the target population being served and/or unique role, as demonstrated through specialized training, or previous work experienceExcellent clinical assessment/support skills relating to the specific target populationAdvanced understanding of the values and principles associated with Recovery Oriented/Client Centred service deliverySound knowledge of community resources relevant to the target population being served and/or demonstrated ability to search for applicable resources/informationAbility to design and implement group activities and facilitate group meetingsAdvanced crisis management and dispute resolution skillsExcellent interpersonal and communication skills (verbal and written)High level of computer literacy in relation to systems/applications used in the role (Word, E‑mail, Internet)Valuable judgment and ability to work independently as well as cooperatively with othersConsistent/reliable and flexibleAbility to recognize safety issues and follow safe work practicesDemonstrated client‑centred and customer focused approachAbility to solve problems and make recommendations to resolve issuesEffective team playerSensitive to challenges experienced by marginalized population groups such as poverty, access issues, mental health and addictionsOtherMust have access to a vehicle (ownership, borrowing, renting, or hiring at no cost to Cota)BenefitsExtended health careLife insuranceAccidental death and dismemberment insuranceDental careTravel assistanceVision careHope, Respect, Dedication, Equity, Accountability, Collaboration, and Innovation are key values of Cota. We are dedicated to promoting a diverse and inclusive workplace, upholding dignity, and acknowledging each person's individual contributions and potential as an equal‑opportunity employer. We uphold the Ontario Human Rights Code and strongly encourage applications from people of color, women, Indigenous Peoples, people with disabilities, LGBTQ2S+ people, and others who provide various viewpoints. Cota ensures an accessible hiring process in line with the AODA principles, providing accommodations for applicants with disabilities. For any accommodation requests, please contact [email protected]#J-18808-Ljbffr

📌 Case Manager, Mental Health - $34.1 An Hour (Winnipeg)
🏢 Cota
📍 Winnipeg