Where Is The WorkPrioritize engaging with customers. When not directly interacting with customers; collaborate with colleagues in your office.What's In It For YouBe a part of our mission! As a world leader in creating comfortable, sustainable, and efficient environments, it is our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business—it is our business. Do you dare to look at the world’s challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what’s possible for a sustainable world.Trane in Markham, Ontario is hiring an Area Service Manager to join our team! This role supports Toronto, London, and Windsor markets. In this role, you will be responsible for providing the leadership for all activities involving Service Repair, Upgrades/Enhancements, Service Agreements, and installation of new equipment while maintaining connectivity with that customer. Processes within that oversight include working with sales to provide timely service‑agreement pricing, supporting sales through contract pricing on parts and service, field service coordination, technicians recruitment, training and development, invoicing, collections, and customer satisfaction.What You Will DoP&L responsibility, provide monthly revenue forecasting, help drive service‑agreement base growth, repairs/installation/service turnkey growth by partnering with the acquisition team (sales).Budget control responsibilities, including expenses compared to targets for overhead items such as fleet, uniforms, tools and safety equipment.Risk mitigation – responsible for managing risk in service agreements, service turnkey and repair work.Oversee the service coordination function to respond efficiently to customers,



ensure technicians’ training and skill level is appropriately balanced, and leverage resources across the district. This includes emergency repair, regular maintenance contracts, scheduled work, upgrades, installations, replacement components, and long‑term service agreements.Effectively attract, coach, counsel, train and develop all service employees. Drive continuous improvement through company performance‑management processes and technical product training programs. Develop employee skill levels, including customer service, process and technical skills, to the highest degree possible.Confirm margin expectations are met during sales and fulfillment activities. Maximize cash flow by ensuring invoices are generated immediately upon completion of work, managing expense budgets, and increasing utilization of the service team. Ensure that standard service work processes are created and followed. Improve transactional processes impacting the customer experience and increase overall customer satisfaction.Ensure environmental, health and safety compliance within the service team. Provide training to all employees to ensure a protected and productive work environment both in the shop and at customer sites.Travel to customer job sites is required, which may include outdoor work and/or work in mechanical/equipment rooms. During site visits, the employee may be exposed to variable weather conditions, moving mechanical parts, heights,



and other variable environmental conditions based on location.What You Will Bring5+ years experience in HVAC or a related field, technical systems (or equipment or skilled trades).3+ years experience managing and coaching large teams and organizing work schedules.Project‑management skills to oversee and drive successful project execution for start‑ups and customer requests.Tech‑savvy with expertise in Microsoft applications. Salesforce experience considered an asset.Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations, including DUI, hit‑and‑run, license suspension or reckless driving infractions in the previous 3 years.We prioritize practical experience, relevant skills, and alignment with our leadership principles.Annual Base Salary Range$122,423.33 – $170,975.00Compensation TypeSalaryIncentive EligibleYesSales Commission EligibleNoWe strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.We offer competitive compensation and comprehensive benefits and programs. We are an equal‑opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.#J-18808-Ljbffr

📌 Area Service Manager - $122,423.3 - $170,975 A Year (Winnipeg)
🏢 Trane Technologies
📍 Winnipeg