At Pack-Smart Inc. Automation, creativity and innovation are at our core. We’re a global leader in high-speed automation solutions for the packaging, print, and converting industries. For over two decades, we’ve been pushing the boundaries of engineering excellence with a focus on quality, speed, and precision. Our collaborative culture is built on empowering diverse perspectives, fostering learning, and creating inclusive opportunities for all team members.Pack-Smart automated equipment is designed, built, and shipped from our manufacturing facility inConcord, Ontario .Job Title: Engineering Quality Manager - Build Structure. Own Supplier Quality. Protect System Reliability.TheEngineering Quality Manageris responsible for building, leading, and enforcing a structured, end-to-end quality function across the full project lifecycle — from design and machining through assembly, qualification (FAT/SAT), customer delivery, and field service. This is both a hands‑on and strategic role: you will define the system, set the standards, and personally drive their execution across every department.This role establishes a measurable, repeatable, and accountable quality framework that ensures all systems, components, processes, and products meet defined customer requirements, engineering intent, and applicable compliance standards. TheEngineering Quality Manageris the independent voice of quality at Pack‑Smart and plays a central role in advancing a zero-defect culture, reducing rework, and protecting long-term system reliability.Salary Range: $90,000 - $120,000 CAD*Requests outside of the salary range is available and determined by interview process*.I. Quality System OwnershipDefine and implement an end-to-end quality strategy spanning engineering, manufacturing, deployment, and field serviceEstablish a single source of truth for quality metrics, inspection standards, and acceptance criteriaChampion a zero-defect mindset and embed quality accountability across every departmentDefine supplier qualification standards and audit ongoing supplier performanceValidate incoming parts and materials against engineering drawings, tolerances, and specificationsReview supplier inspection reports and ensure all incoming materials meet specifications before release to productionIII. Engineering Quality & Design ControlVerify that functional specifications are complete, clear,



and approved prior to design releaseParticipate in design reviews and apply quality gates at each stage of the engineering processMaintain traceability between customer requirements, design outputs, and validation activitiesIV. Inspection, Validation & Process ControlDevelop and maintain inspection protocols across machined components, electrical and electronic systems, additive manufactured parts, mechanical assemblies, and final machine systemsImplement incoming, in‑process, and final inspection gates with clear pass or fail criteriaApply statistical process control (SPC) where applicable and establish repeatable processes with defined tolerances and control limitsDevelop and execute structured Factory Acceptance Test (FAT) and Site Acceptance Test (SAT) procedures with defined acceptance criteriaLead failure analysis and root cause identification across all systems and departmentsImplement structured corrective and preventive action (CAPA) workflowsEnsure all failures are documented, traceable, and resolved with permanent, verified fixesVI. Field & Customer QualityTrack field failures, service data, and customer complaints to identify recurring issues and improvement opportunitiesClose the loop between field performance and design, manufacturing, and supplier improvementsEnsure installed systems meet defined performance and reliability expectations post-deliveryEstablish and enforce documentation standards across all quality activities — if it is not recorded, it did not happenIntroduce preventive quality controls and lifecycle quality gates across projectsStay current with industry innovations, evolving standards, and emerging quality technologies, and apply them where they strengthen Pack‑Smart's systemsEducation & Experience:Degree in Engineering (Mechanical, Electrical, Manufacturing, or a related discipline)5+ years of experience in quality, manufacturing, or engineering leadership rolesDirect experience in machine building, automation systems,



or high-precision manufacturing environmentsProven track record of reducing defect rates and implementing scalable quality systemsExperience leading cross-functional initiatives and driving accountability across teamsTechnical Knowledge:Strong working knowledge of precision machining, tolerancing, and GD&TFamiliarity; with electronics and control systems used in industrial automationUnderstanding of additive manufacturing processes, capabilities, and limitationsExperience with mechanical assembly, system integration, and packaging or production environmentsSolid grounding in metrology, measurement systems, and inspection toolingFamiliarity with vision inspection and automated quality systems is an assetWorking knowledge of failure modes, reliability engineering, and FAT/SAT processesCore CompetenciesData-driven decision maker with a structured, disciplined approach to executionStrong ownership mindset — comfortable holding engineering, production, and suppliers to defined standardsConfident communicator who can defend quality standards while collaborating constructively across teamsWillingness to challenge existing practices and drive improvements where standards fall shortClear, factual, and respectful when raising issues or escalating concernsWe Care for YOU: We focus on developing, empowering, and energizing our team through coaching, treat days, and team events.Competitive Total Rewards: Enjoy a competitive starting salary, paid vacation, comprehensive health and dental benefits, and numerous store discounts.Modern Work Environment: Experience a safe and dynamic workplace that emphasizes inclusion, learning, and collaboration.Innovative Culture: Join a team that thrives on interdisciplinary collaboration and a passion for advancing the world through technology.Our headquarters is based inConcord, Ontario. A hub for advanced manufacturing with access to urban amenities, close to highway 400 and 407. There is free parking available on-site. Our facility is clean with great lighting, fostering innovation and collaboration!Ready to Engineer the Impossible?If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for diverse perspectives which include diverse experiences that we can add to our team.We welcome and encourage applications from individuals with disabilities. Accommodations are available upon request during the hiring process.Apply now, and let’s engineer a better future together!See our work in action: YouTube - Pack‑Smart Solutions#J-18808-Ljbffr

📌 Engineering Quality Manager - C$90,000 - C$120,000 A Year (Dorval)
🏢 PACK-SMART
📍 Dorval