Accessible Employer: YesOpen to International applicants with valid Canadian Work permits: YesEntrée Destinations is a provider of luxury travel services delivering customized journeys throughout Canada and Alaska. We dream big and travel bigger. We believe in not only giving our guests what they ask for but giving them what they never dreamed possible. Using our handpicked collection of luxury hotels, wilderness lodges, resorts, outfitters, transportation and activity companies we stretch our imaginations to create unimaginable journeys for our guests. Our Purpose means something to us, and our focus 'Touch the Guest' is behind everything we do.Position: FIT Reservations Assistant, CanadaType of Position: Full-time seasonal contract mid-May through September 2026 for 30-40 hrs/weekLocation: Vancouver office (Gastown)Wage: $18 – 20/hour depending on experienceJob Description: If you take pride in exceptional service, have a sharp eye for detail, and enjoy staying organized while overseeing multiple trips at once, this role may be a great fit for you. The Reservation Assistant’s primary responsibility is to prepare FIT travel programs for Entrée Canada – ensuring the smooth operation of all trips from making the initial supplier reservations through to ensuring clients’ itineraries are accurate and flow. The Reservation Assistant notices and enjoys working through the smallest detail proactively but can also look at the big picture with an eye for making our guest’s travel experience special. A strong vision for excellence in travel services is required. This position reports to the Director of Operations, with day-to-day supervision by the Operations Manager,



Canada.Responsibilities & QualificationsCoordinate reservation requests for new and ongoing FIT Programs according to our standards of serviceMaintain regular communication with the Operations TeamSend requests utilizing our reservations system (TourPlan)Review confirmations and supplier invoices for accuracyManage complete and accurate electronic Client Folders on the serverMaintain effective relationships with suppliers that will prepare them for service deliverySubmit completed programs to the Documentation Department and review itineraries for accuracyDevelop and maintain strong relationships with suppliersFiness unique, safe, and luxurious experiences that build lasting memoriesReview trip details to ensure that the trip fulfills if not surpasses the client’s expectationsExplore opportunities to deliver special 'touches' or wow factors during clients’ tripsShare new product knowledge, supplier feedback with Operation, Sales, or Product Team as needed.Maintain up-to-date Trip Calendar entries, track Live Travel (can include changes, cancellations, and any positive or negative impressions of travel).Work with the Operations Manager to implement any additional charges, cancellations, or refunds.Task-share during peak-operating season, this may includeLiasing with clients and providing assistance through our virtual messaging platformAssisting the Operations Managers with setup and delivery of last-minute programsRe-confirming trip itineraries prior to the start of travelSetting up welcome amenitiesEnsure that every interaction is utilized as an opportunity to impress and be of service (whether internally or externally).Skills & Qualifications RequiredPrevious travel industry experience or travel related university degree.Previous desk job/computer job experience.Product knowledge of Canadian hotels, resorts,



and travel services.Solid communication skills – experience in communicating with travel agents and their clients preferred.Excellent attention to detail and an understanding of a high level of customer services.Ability to multi-task and meet strict deadlines in a fast-paced environment.Ability to take on a large workload seasonally and handle it adeptly.Ability to work independently, as well as part of a team.Fluency in the English language (written & spoken).Excellent time management and organizational skills.High ability to manage changes.Poised, confident and decisive in pressure situations.Proficiency in Microsoft Office, Internet, and e-mail applications. Experience with Tourplan an asset.Other Perks/BenefitsAn opportunity to be part of a growing internationally acclaimed luxury travel company with 32 years of success.A purpose-led organization, treating each other with the same level of integrity and care as our guests.A gorgeous Gastown office with a rooftop deck and views of Burrard Inlet and the North Shore Mountains close to SkyTrain, West Coast Express, and loads of restaurants.For those growing their careers, an opportunity to learn the inside scoop of how a leading travel company delivers exceptional guest experiences.Access to tourism perks as they apply to all Entrée staff.Best of all, we’re a strong, passionate and supportive team who like working together. We have a commitment to company culture and to supporting each other."It’s not my job," does not exist at Entrée Destinations.Entrée Destinations is a place of inclusivity. We believe in fostering and maintaining a workplace where all are welcome, regardless of race, colour, ancestry, political beliefs, religion, marital status, family status, physical or mental disability, sexual orientation, gender identity/expression or age. In case you haven’t noticed, our purpose matters to us, governing how we do our jobs.#J-18808-Ljbffr

📌 Reservations Assistant, Canada - C$18 - C$20 An Hour (Winnipeg)
🏢 Entree Destinations
📍 Winnipeg