Elevate enterprise application performance at Cognizant as a hybrid Production Support Engineer in Mississauga. This role focuses on managing critical production issues while driving continuous improvement initiatives.

As a key member of the technology team, you'll provide Level 3 production support, utilize advanced monitoring tools, and ensure application stability. You'll engage with both development teams and business stakeholders to deliver enhancements and support applications across various environments.

Key Responsibilities:



• Troubleshoot and restore service for complex production problems • Optimize application performance using ELK and AppDynamics • Design enterprise solutions leveraging microservices and APIs • Automate support processes to improve efficiency • Collaborate on requirements and support application releases

Requirements: • Bachelor’s degree in Engineering or related field • Proven experience in L3 support for enterprise applications • Excellent root cause analysis and troubleshooting skills • Experience with application monitoring technologies • Knowledge in Agile or DevOps practices

Utilize your expertise in software support and application optimization at Cognizant, enhancing production capabilities. #J-18808-Ljbffr

📌 Cognizant Production Support Engineer Hybrid Role (Winnipeg)
🏢 Cognizant
📍 Winnipeg