OverviewJob Title:Financial Services Performance Director, AutoIQCompensation Range:$175,000 - $225,000Primary Work Location:Oakville (travel required)Company Overview:AutoIQ is an innovative and forward-thinking group of eight successful franchise automotive dealerships throughout Ontario. We believe our people are our greatest asset, and as lifelong learners, we continually strive to improve at every turn. Our ambition and commitment to excellence drive us to deliver the best experiences for our valued customers and team members.Position Summary:Reports to:President or his designateThe Financial Services Performance Director will be responsible for leading the performance of approximately 8 AutoIQ dealership financial services departments. The role operates as part of AutoIQ’s shared services team who are a support mechanism to in-store management and accountable for group-wide F&I; performance. This includes customer experience, revenue generation, compliance, and product penetration. Training & education, process development and implementation to execution, compliance & departmental accountability will be part of the Performance Director’s scope. The Director will also be responsible for maintaining excellent relationships with dealership personnel while maximizing growth and revenue opportunities within our F&I; departments. Our F&I; mandate is to serve our clients with expert advice and protection opportunities while delivering an exceptional service experience.Role ObjectivesDevelop community & sharing amongst AutoIQ Financial Services ManagersIncrease penetrations of targeted products in Financial Services officesSeeks recent revenue streams/products (IE: Post sale product presentation)Enhance revenue and gross profit in Financial Services officesEnhance customer experience with Financial ServicesRecruit high performing Financial Services ManagersEstablish compliance standards and processes for auditEstablish standard/best practices process for group dealerships to followResearch,



test and implement modern and alternative F&I; processes (single point of contact, virtual F&I;, menu-based F&I;)Enhance “home court” product utilization & awareness – Tricor product penetration, In-House Lease Utilization, etc.Key ResponsibilitiesTraining & Education: Trains new & existing FSMs & other dealership/group staff on Financial Services process, Tricor Product Knowledge, sales presentation & compliance in 1-to-1 and large group format, both in-person and virtuallyFSM group onboarding: initial training and group welcomeResource: Acts as a product knowledge subject matter expert for our FSM and dealership teamsVendor & Lender Relationships: Manage vendor partner relationships with F&I; providers as well as relationships with lending institutionsReporting: Establish and maintain reporting standard, generating necessary reports/composites to drive accountability and to help effectively train & coach FSMs on performanceMenu & bundle development: Research and implement high performing menu-based presentations with a standardPOS development – position will be tasked with developing point of sale aidsCompliance: Responsible for overall Financial services compliance with OEM, regulatory, lender and AutoIQ code of conduct. Regular audits to be conducted at each group location to ensure adherence to these policies.FSM Compensation planning: Development of modern,



motivational FSM compensation plansBackfill FSM vacancies on occasion as necessaryReview transactions as necessary and liaise with Non-Prime division and lenders if necessary to aid in obtaining finance approvalAnalyze dealership performance and develop training and action plans to address opportunities for growthRequired QualificationsMinimum 5 years of proven financial services management success within the retail automotive industryValid unrestricted OMVIC licenseAdvanced technical/computer skills and proficiency in Dealer Management SystemsInspiring people leader with a passion for driving resultsOperates with the highest level of integrityProcess driven, highly organized, detail oriented and accountableValid driver’s licenseWhy Consider AutoIQ?Growth & Learning: we provide ongoing training, coaching and career path development in our promote from within cultureInnovation: We are a progressive and forward thinking dealer group (FUN FACT: Our President was recently awarded the 2023 CADA Laureate for Business Innovation!)Group Support: We share a set of common core values and operating principles across our dealership group including an exception shared services teamWe care about your well-being: We offer comprehensive benefit coverage including healthcare, dental, LTD and Employee and Family Assistance ProgramsOperating Partner Infrastructure: We believe in ownership in the buildingCulture: We provide a positive and collaborative team environment and group support among our shared services teamsInventory: Access to extensive shared inventory!During your interview, ask us about our inspiring success stories of career growth within AutoIQ!AutoIQ is an equal opportunity employer which values diversity in the workplace. We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Applicants are asked to make their needs/requirements, for the purpose of accommodation under AODA, known to Human Resources when they are contacted for an interview or by emailing: [email protected] Status: We are actively hiring to fill a current open position.Artificial intelligence (AI) tools are used in the assessment, screening, or selection of candidates for this role.#IQETC#J-18808-Ljbffr

📌 Financial Services Performance Director - $175,000 - $225,000 A Year (Toronto)
🏢 AutoIQ
📍 Toronto