We are looking for a Technical Implementations Lead to engage with customers and collaborate with internal teams to drive improvements in performance, scalability, durability, and security of custom solutions. In this role, you will support the professional services team and oversee technical solution delivery for a range of Smile Digital Health customers.ResponsibilitiesCollaborate with customers to support their implementation projects within the scope of Smile Digital Health’s products and services. This includes configuring the Smile platform, scripting, troubleshooting, designing technical solutions, and providing architectural guidance.Develop expertise in Smile’s core technologies and standards, such as HL7, FHIR, OpenID Connect, Kubernetes, Java, JavaScript, JSON, and XML, while working closely with other subject matter experts as needed.Effectively manage priorities by balancing concurrent projects and escalating requests to leadership when necessary.Stay current with industry trends and best practices to help guide our clients’ initiatives and ensure they’re aligned with the latest advancements.Collaborate regularly with Smile Digital Health’s customer‑facing teams (Implementations, Service, Account Managers) to drive the profitability of qualified services engagements.Serve as a resource for technical support analysts, assisting in their development and troubleshooting processes.Participate in the on‑call support rotation for after‑hours assistance as needed.Support the development and evaluation of RFIs and RFPs to help secure new business.RequirementsMin 5 years of professional experience in Java and JavaScript development.Proven expertise in Spring, REST, SQL,



and Git.3+ years of experience in designing, developing, and delivering software solutions independently and as part of a collaborative team.Strong interpersonal skills with a demonstrated ability to work effectively with internal and external clients and team.Excellent analytical and problem‑solving abilities with a keen ability to recognize issues and provide effective solutions.Highly organized and adaptable in prioritizing tasks; success in this role requires comfort in managing a broad range of high‑level issues rather than a specific task list.Exceptional communication skills, both written and oral, confident in leading meetings, documenting ideas, and persuading others.Preferred RequirementsKnowledge in healthcare open standards (one or many): HL7 v2, FHIR, CCDAExperience with Kafka, ActiveMQ or other MQ systems, MongoDB, and Docker, and Kubernetes.Experience in Python and JavaScript.Healthcare system experience.Experience with cloud development (AWS, Azure, etc.).Experience with Agile, Scrum, Waterfall and iterative methodologies.Successful completion of an undergraduate degree in Health Informatics, Computer Science, Engineering or related fields.$100,000 - $135,000 a yearBenefitsRemote Work EnvironmentFlexible Time Away From Work Policy including PTO, Personal and Sick DaysCompetitive Salary and Health/Medical BenefitsRRSP/TFSA/401K Employee ContributionLife and DisabilityEmployee Assistance ProgramFHIR Study Program and Skillsoft LearningSuper HAPI Fun ClubWe welcome and encourage candidates of all backgrounds to apply. Candidates are encouraged to inform us if they wish to discuss or require accommodations during interviews or while working at Smile.#J-18808-Ljbffr

📌 Technical Implementations Lead- Remote Us - $100,000 - $135,000 A Year - Remote (Winnipeg)
🏢 Smile Digital Health
📍 Winnipeg