Our PurposeAt Nurse Next Door, our purpose is Making Lives Better through Happier Aging. We help seniors remain in their homes for as long as they choose by caring deeply, connecting to their hearts, and empowering them to continue doing what they love most. We are not just a home care company—we admire people and seek to make a meaningful difference every day. When you join Nurse Next Door, you become part of a growing organization that is changing the way home care is delivered.About The RoleThe Care Designer plays a critical leadership role in delivering exceptional client experiences while driving business results through caregiver leadership and operational excellence. This role requires someone who can “hustle with heart”—balancing compassion with accountability, autonomy, and results. Care Designers are self‑led leaders who take ownership of outcomes, thrive in a collaborative environment, and are inspired by building meaningful relationships with seniors, families, caregivers, and community partners.Key ResponsibilitiesConsult Conversion & Community EngagementConduct Caring Consults, assessing clients’ physical, emotional, and environmental needsDevelop and recommend personalized care solutions aligned with client goalsAchieve a 90% consult conversion rateAct as a trusted advisor to clients and their familiesBuild and maintain relationships with community leaders and skilled referral partnersPromote high‑quality, innovative customer service and Nurse Next Door’s brand promiseClient Care Delivery & ExperienceAttend all First Visits to ensure care plans and service agreements are executed properlyConduct supervisory visits to ensure caregiver fit and quality of careDevelop, implement, and update individualized care plansEducate clients on self‑care and evaluate responses to careMonitor risks,



identify trends, and adapt care as neededCoordinate care and evaluate outcomes based on client goalsDeliver a premium client experience with a target Net Promoter Score (NPS) of 9+People LeadershipLead, coach, and support the caregiving team to achieve resultsSet clear goals, provide ongoing feedback, and coach in the momentRecruit, train, and manage caregiver performance and availabilityFoster a continuous learning environment, including Discovery Day and monthly in‑service programsConduct First and supervisory visits to evaluate caregiver performance and engagementDrive a positive employee experience with a target employee NPS of 9+Scheduling CollaborationPartner with the scheduling team to communicate changes in client needs and caregiver assignmentsEnsure consistent client coverage, including urgent care needs and caregiver cancellationsSupport scheduling as needed to meet operational requirementsMaintain AMS (Attendance Monitoring System – AlayaCare) below 5%Ensure data accuracy and completeness in scheduling systemsAdministration & ComplianceMaintain accurate and complete documentation, including care plans, client files, and employee recordsConduct quarterly audits to ensure 100% accuracy and complianceEnsure compliance with provincial and federal legislation related to health, employment,



and occupational health & safetyApprove visits and premiums in preparation for payroll and billing cyclesAvailabilityPart‑time, primarily evenings and weekendsOn‑call availability for evenings, weekends, and holidaysFlexibility required (7 days per week availability)Schedule provided 2 months in advance based on business needsCompensation$33.00 per hourReporting & Working RelationshipsReports to the Franchise PartnerLeads the Caregiving Team and Care Ambassador TeamWorks closely with the Care Services CenterQualificationsRequiredRegistered Practical Nurse (RPN) or Registered Nurse (RN) licensed to practice in OntarioValid CPR and First Aid CertificationValid driver’s license and access to a reliable vehicle as well as a completed driver’s abstractVulnerable Sector Criminal Record Check (updated every 5 years)Negative TB test (updated every 5 years)Experience & SkillsStrong computer skills; experience with G‑Suiteand electronic documentation systems (AlayaCare experience an asset)Exceptional written and verbal communication skills in EnglishStrong organization, planning, time management, and multitasking abilitiesDemonstrated experience setting and achieving goalsCustomer service and leadership experience considered an assetVacancy DisclosureThis posting is for an existing vacancy.Artificial Intelligence DisclosureNurse Next Door may use automated or artificial intelligence‑based tools to assist with screening or reviewing applications for this position.Hiring Decision NoticeApplicants who participate in an interview will be informed within 45 days of their last interview whether a hiring decision has been made. Notification may be provided in person, in writing, or electronically.We Make Lives Better — starting with yours. Join Nurse Next Door and help seniors live Happier Aging every day.#J-18808-Ljbffr

📌 Rpn/ Rn Nurse Care Manager (Care Designer) - $33 An Hour - Part Time (Winnipeg)
🏢 Nurse Next Door
📍 Winnipeg