NMB is a specialist software business operating within the Microsoft Dynamics 365 ecosystem, with a strong focus on Dynamics 365 Finance & Supply Chain Management — particularly the supply chain elements that drive operational performance and compliance.We work closely with D365 customers and partners to deliver targeted, high-impact solutions. As a growing, innovative company, we offer team members real ownership and opportunities to grow alongside the business.Role OverviewWe are seeking an experienced Account Manager with prior experience in the Microsoft Dynamics 365 partner or ISV ecosystem to manage and grow existing customer accounts within our supply chain software portfolio.This role focuses on renewals, account expansion, structured commercial execution (including Statements of Work preparation), and proactive lead generation within the D365 ecosystem.This is a growth-oriented role with future opportunity to expand into broader new business sales responsibilities.Key ResponsibilitiesAccount Growth & RetentionManage renewals and drive expansion revenue within existing D365 customer accountsIdentify and close upsell opportunities aligned to customer requirementsAchieve monthly and quarterly revenue targetsCustomer Relationship ManagementBuild solid, long-term relationships within customer organizationsConduct structured account reviews and identify growth opportunitiesStatements of Work (SOW)



PreparationWork with the Implementation Team to define scope and obtain effort estimatesPrepare detailed SOWs based on customer requirementsUpdate Jira and internal systems accuratelyDeliver SOWs to customers in a timely mannerFollow up to secure feedback and formal sign-offLead Generation & Business Development SupportGenerate and nurture leads through participation in networking events, webinars, and industry conferencesLeverage industry events to build new connections within the D365 ecosystemCoordinate with the marketing team to support lead generation campaigns and eventsFollow up with prospects post-event to convert engagement into qualified opportunitiesMaintain accurate CRM recordsEnsure all opportunities include clear next steps and progression plansProvide accurate forecasting and reportingRequired Experience & SkillsPrior experience within the Microsoft Dynamics 365 partner or ISV ecosystem (required)Experience in account management or B2B software salesStrong commercial and negotiation skillsExperience working alongside implementation or professional services teamsAbility to translate business requirements into structured SOW documentationComfortable participating in industry events and networking activitiesHighly organized with strong pipeline management disciplineMust be located within commutable distance of OttawaJob Title:Account ManagerLocation:Remote/Hybrid (Candidates within commutable distance of Ottawa, ON, Canada preferred)Salary Range:$75,000-$85,000 CAD annually plus opportunity to earn commission#J-18808-Ljbffr

📌 Account Manager - C$75,000 - C$85,000 A Year (Winnipeg)
🏢 Nmb
📍 Winnipeg