Status:ReplacementBrand:Chantler’s Environmental ServicesJob descriptionAbout Our Company: Total Sanitation Services is a route-based provider of portable sanitation rental equipment and related services. The Total Sanitation Services family of brands now has strategically located branches in Alberta, British Columbia, Ontario, Oregon, and Texas. We are currently pursuing strategic add-on acquisitions of leading portable sanitation providers throughout North America. Our vision is to be North America's sanitation services provider of choice in the markets that we serve.About the RoleWe are seeking a hands‑on results‑driven Operations Manager to lead our daily field operations. In this role, you will be the backbone of operational excellence – overseeing teams, optimizing processes and ensuring we deliver safe, reliable and high‑quality service to our customers. You’ll work closely with drivers, dispatch, maintenance and customer service teams to meet performance goals while maintaining a strong culture of safety and accountability. This role is ideal for someone who thrives in a hybrid environment, balancing office‑based responsibilities with regular field engagement. You’ll occasionally travel to other brand locations and operational sites.ResponsibilitiesLead, coach and develop a high‑performing operations team in a fast‑paced, service-driven environment.Oversee daily operations ensuring efficiency, service quality and safety standards are consistently met.Conduct field visits and performance observations to support continuous improvement.Ensure compliance with standards and regulations.Partner with dispatch team to optimize schedules, routes and resource allocation.Manage hiring, onboarding,



training and performance evaluation for operations staff.Oversee fleet in collaboration with mechanical team to ensure vehicles are safe and road ready.Resolve customer concerns professionally and maintain strong client relationships.Monitor attendance, scheduling and workforce planning especially during peak seasons.Lead incident investigations and implement corrective actions.Analyze operational KPIs and financial performance in collaboration with finance.Qualifications3+ years of experience in an operations leadership role with minimum of 5 years' experience in an operations role working up from entry level.Valid Class G driver’s license with a clean driving record.Proven ability to lead teams and drive performance in safety-focused environments.Experience in a regulated industry meeting compliance standards is mandatory.Heavy truck knowledge and experience is preferred.Strong problem-solving, decision making and organizational skills.Excellent communication and interpersonal skills.Ability to manage multiple priorities in a dynamic, quick paced environment.Hands‑on leadership with a strong customer service mindset.Strong computer skills and commitment to using available software to improve operating efficiency and decision-making.Ability to lift up to 35 lbs as needed.Flexibility to work evenings and weekends during peak periods.Job type:Full timeWork Mode:Fully onsite with occasional travelPay:$95,000 to $105,000 annually, plus target bonus of $10,000What We OfferCompetitive wageExcellent fully paid benefits plan5% match on your RRSP contributionsUse of company vehicle or mileage reimbursementBusiness casual workplaceSupportive and collaborative team environmentOpportunity to grow within a stable and expanding organizationOn-the-job learning and exposure to a multi-brand operationWe invite applications from all qualified individuals, including those from traditionally underrepresented groups. We are committed to employment equity and diversity in the workplace. Accommodation throughout the recruitment process is available for applicants with disabilities. If you require an accommodation, please email [email protected] to coordinate.#J-18808-Ljbffr

📌 Operations Manager - $95,000 - $105,000 A Year (Adjala-Tosorontio)
🏢 Chantler's Environmental Services
📍 Adjala-Tosorontio