Woolwich Township is seeking an IT Helpdesk Support Representative to provide effective tech support for its staff. This full-time role focuses on troubleshooting, hardware deployment, and software services.

This temporary full-time position runs from September to December 2026. The successful candidate will work closely with the IT Services Manager, handling first-level helpdesk requests and coordinating various IT projects. Previous experience in an IT helpdesk role is preferred, along with a strong problem-solving aptitude and communication skills.

Key Responsibilities: • Review and acknowledge IT support requests • Complete initial investigations of issues • Advise users on estimated response times • Provide resolutions and escalate as necessary • Stage and deploy computers and phones

Requirements: • Post-secondary education in IT related field • Previous experience in an IT helpdesk role preferred • Knowledge of local government operations • Strong analytical and organizational skills • Valid Ontario driver's license and reliable vehicle

Support Woolwich Township’s technology needs while enhancing your IT skills in a supportive setting. #J-18808-Ljbffr

📌 IT Helpdesk Support Representative - Woolwich (Elora)
🏢 Corporation of the Township of Woolw
📍 Elora