Great Place To Work Certified™Best Workplaces™ in Retail & Hospitality 2025Field Operations Trainer - Hybrid RemoteReports to: Learning and Development ManagerAnnual Salary: $80,000 to $90,000 based on experienceLocation: Etobicoke, OntarioCOBS Bread is looking for aField Operations Trainerto train new Franchisees, to support successors through the fee-based Franchisee training programs, to develop established franchisees and MSOs, and to deliver operations team development. This person must genuinely understand operations, franchising, and the day-to-day reality of running a bakery. They will have the ability to teach new and existing Franchisees with patience and urgency.What you will be responsible for:Train roughly 20 new Franchisees annually through the fee-based Franchisee development programSupport 10+ successors through the structured Franchisee development programOwn ongoing capability development for established FranchiseesDesign and deliver structured MSO training for multi-site operatorsDesign and deliver operations team development, building coaching and people management skillsSupport workshops and labs with field facilitation and operational expertiseCollaborate with the Operational Learning & Engagement Lead on leadership content and cross-business facilitation.Develop content building skills over time, with the ability to design and hand off to designers or build independently.Facilitate learning across all franchise and field audiences.Other tasks and projects as assigned.What you bring to the table:Minimum 5+ years of experience in bakery, retail, or franchise operationsAt least 2+ years in training, coaching, or capability development capacityBachelor's degree/Post-secondary education in Business, Hospitality, or a related field, or equivalent operational and training experienceStrong experience in training, operations, or capability development within franchise, retail,



or multi-site environmentThorough understanding of and experience in franchise operations and bakery-level operation requiredDemonstrated facilitation skills with diverse audiencesAbility to learn quickly and translate learning into practical trainingExperience working with new business operators or FranchiseesComfortable in the field, in bakeries, and in face-to-face environmentsValid driver's license and willingness to travel occasionally within the regionWhat’s in it for you:Competitive salary and vacation planCompany-wide bonus plansA great Extended Health & Dental Benefit, Group RRSP Matching and Flexible Spending AccountPaid sick and personal leave daysPaid day for community service/volunteer timeAn open, ‘continuous-learning’ environment where professional development and career progression is encouragedWork within a dynamic, driven, high-achieving, close-knit and fun-loving teamHigh level of autonomy and responsibilityWhy This Role ExistsOur growth depends on the operational strength of every Franchisee in our network. New Franchisees, successors, and established operators all need development at different stages, and that development has to come from someone who has run a bakery themselves.The ImpactNew Franchisees will launch with confidence, strong culture and business acumen, and a clear understanding of what it takes to run a successful COBS bakery.Successors will step into established bakeries with poise and continuity.Operations team will be equipped with the coaching capability and business depth to develop Franchisees independently and at scale.Across the network, a stronger operators making sharper decisions on sales, profitability, and the customer experience.We are an equal chance employer and value diversity at our company.AccessibilityAccommodation is available upon request for applicants and employees with disabilities. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.#J-18808-Ljbffr

📌 Field Operations Trainer - Hybrid Remote - $80,000 - $90,000 A Year (Winnipeg)
🏢 COBS Bread
📍 Winnipeg