What is the opportunity?The Benefit Payment Operations team has an chance for a Senior Administrator who will report to the Director and act as a subject matter expert to Benefit Payment Administrators and other business units as required.What will you do?In this role, the Senior Administrator processes complex transactions, provides technical expertise, supports continuous improvement, projects and training. You will have the opportunity to influence outcomes and help the organization evolve.Handle or support complex transactions or files including but not limited to the following:Wire payments, lump sum payments, stop payments, reissues, recalls, garnishments, reversals, exemption requests, overpayment letters, journalsYear to date adjustments and year end activitiesReconciliation and remittance of fundsSupport the clearing of outstanding breaksProvide direction to BenPay Operations team as required on complex mattersLead or assist with continuous improvement, projects and testing as requiredLead or assist with issue investigation and resolutionLead or support training, cross training and documentationWhat do you need to succeed?Must Have1‑3 years of relevant work experience (preferably in Pensions/Benefit Payment System and Operations)Strong collaboration, organizational and time management skillsExcellent knowledge of MS Office (Word, Excel,



PowerPoint)Superior communication skills – written and oralClient focus and ability to meet deadlinesNice to HaveAbility to interpret written client instructions and perform data entryExperience working on projectsInvestigation and issue resolutionProcess documentation and trainingWhat’s in it for you?A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high‑performing teamFlexible work/life balance optionsOpportunities to do challenging workOpportunities to take on progressively greater accountabilitiesAccess to a variety of job opportunities across business and geographiesJob SkillsActive Learning, Adaptability, Adapt Quickly, Always Learn, Business Appraisals, Business Process Documentation, Complex Transactions, Critical Thinking, Customer Service, Data Analysis, Decision Making, Driving Continuous Improvement, Effectiveness Measurement, Highly Resourceful, Microsoft Excel, Operational Delivery, Payment Handling, Problem Solving, Process Improvements, Project Requirements, Project Testing, Reconciliations (Inactive), Team CollaborationAdditional Job DetailsAddress: RBC CENTRE, 155 WELLINGTON ST W, TORONTOCity: TorontoCountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: WEALTH MANAGEMENTJob Type: RegularPay Type: SalariedPosted Date: 2026-04-22Application Deadline: 2026-05-06Pay RangeThe expected pay range for this position is $55,000.00 – $90,000.00. The pay range provided is for the primary work location referenced in the Additional Job Details section of this job posting. Pay ranges may differ based on location. RBC supports pay transparency and we strive to ensure all pay ranges are competitive, fair, and equitable.#J-18808-Ljbffr

📌 Senior Administrator - C$55,000 - C$90,000 A Year (Winnipeg)
🏢 RBC
📍 Winnipeg