Your roleReporting into the VP of HR, the Director of HR Operations leads the governance, optimization, and continuous improvement of HR systems, operational processes, and workforce reporting capabilities. This role ensures that HR infrastructure is scalable, automated, compliant, audit‑ready, and supported by strong data governance frameworks. The position partners closely with Enterprise Systems, IT, Finance, Legal, Internal Audit, and HR leadership to drive process excellence, regulatory compliance, and data‑driven workforce insights across the organization.Your responsibilitiesHR Systems Strategy & OversightLead the strategy, design, implementation, and ongoing optimization of HR systems and analytics in partnership with the Enterprise Systems team.Establish strong controls, user access standards, and integration frameworks to ensure security, compliance, and operational effectiveness.Co‑create and prioritize a multi‑year roadmap aligned with business strategy based on business value and ROI with your counterpart in Enterprise Systems.Compliance, Governance & Audit LeadershipOversee HR policy governance and operational control frameworks across the employee lifecycle.Ensure compliance with labor laws, data privacy requirements, compensation governance standards, and internal policies.Lead HR audit readiness efforts, including control testing, documentation oversight, and auditor engagement.Serve as the primary liaison to Internal Audit and external auditors,



driving remediation and continuous improvement.HR Data Governance & Workforce AnalyticsEstablish and oversee a comprehensive HR data governance framework, including data ownership, quality controls, and reporting definitions.Ensure data accuracy, integrity, security, and privacy compliance.Lead the development of KPI dashboards, workforce reporting, and predictive analytics to inform executive decision‑making.Translate workforce data into clear, actionable insights on headcount trends, attrition risk, hiring forecasts, and labor cost planning.HR Process Design & AutomationStandardize and optimize HR processes across the employee lifecycle (hire‑to‑retire).Drive automation initiatives that reduce risk, increase efficiency, and support scalability.Establish clear process documentation and governance mechanisms.Leadership & Stakeholder EngagementLead and develop a high‑performing team responsible for HR operations, systems, reporting, and compliance.Partner cross‑functionally with HRBPs, Finance, IT, ES, Legal, and Internal Audit.Serve as a strategic advisor to the VP, Human Resources and senior leadership on governance, reporting, and workforce insights.About youBachelor’s degree in Human Resources, Business, Information Systems, Data Analytics,



or related field required; master’s degree or MBA preferred.10+ years of progressive experience in HR operations, HR systems, governance, or people analytics.Demonstrated success leading HR compliance, audit readiness, and control management.Deep expertise in HR data governance, system controls, and workforce reporting infrastructure.Experience partnering effectively with Internal Audit, Finance, Legal and external auditors; exposure to multi‑country or regulated environments preferred.Robust governance and risk management orientation.Advanced analytical and reporting capability, including dashboard development, workforce forecasting, and translating data into executive insight.Process improvement and automation leadership.Proven leader with executive presence, strong stakeholder management skills, high integrity, and excellent attention to detail.CompensationBase salary range in British Columbia: $130,000 CAD - $150,000 CAD. The base salary is one element of a comprehensive total rewards package.BenefitsComprehensive extended health benefits program including virtual healthcare and a wellness allowance.Annual allotted vacation days that increase with tenure.Paid sick days.Maternity/parental enhancement program.Performance bonus.RRSP contribution matching program.Subsidized meal program for Vancouver employees.Equal Opportunity EmployerGlobal Relay is an equal-opportunity employer committed to diversity, equity, and inclusion. We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual.#J-18808-Ljbffr

📌 Director, Hr Operations - C$130,000 - C$150,000 A Year (Winnipeg)
🏢 Global Relay
📍 Winnipeg