Our contact center plays a vital role in supporting over 400 retail locations across the country, helping Canadians reach their personal and financial goals. Through specialized, high‑impact teams, we deliver the expert service, care, and support that fuel goeasy’s success.A day in the life of a Collections Specialist:Make a large volume of outbound calls using the NICE telephony systemLeverage data within Salesforce to verify client account informationUpdate accounts using Wealthview to ensure updates are communicated across the businessHandle difficult conversations related to client accounts and help them work towards their goal of building their creditQuickly understand customer situations, showing empathy while working towards curing balances and outstanding accountsWhat we are looking for:Strong administration skills, documenting and communicating details to various stakeholders.A strong backbone, the ability to not let a difficult conversation ruin your day.Goal-oriented, somebody who is financially motivated and competitive.Strong communication skills, both oral and written, when dealing with customers and stakeholders.Why work with us:Leverage our RRSP match and Employee Share Purchase Plan programs.State of the art office, with free Company Gym, Games RoomEmployee discounts on furniture, electronics, and appliances.Access 24/7 healthcare with Virtual Doctor Appointments.Personalize your benefits with a customizable package including options for 100% coverage.Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.Celebrate properly,



with your birthday offPAID ! Along with 5 personal days and two weeks paid vacation.We are offering $18.75 - $20.00/hour CAD for this role, plus the opportunity to earn monthly bonuses.We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role.At goeasy, we believe transparency fosters trust — and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success.Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit.This posting is for an existing vacancy within our team.Diversity, Inclusion, and Equal Prospect Employment:At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.Additional Information:All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.#J-18808-Ljbffr

📌 Collections Specialist - C$18.8 - C$20 An Hour (Winnipeg)
🏢 goeasy
📍 Winnipeg