Description & RequirementsAs Operations Director, you will be a senior member of the team, driving the operational health and success of the department. You will report to the Head of Operations.You WillSupport productization readiness by maintaining visibility into capacity, staffing coverage, and delivery dependencies across short- and mid-term horizons. Compile and curate operational data such as capacity models and dependency tracking that informs readiness assessments and plan decisions made by senior leadership.Manage people and organizational health operations for the team, including maintaining capacity models, supporting hiring and ramp planning, and tracking organizational health indicators. Translate engagement and people data into clear signals and recommended actions for senior leaders.Support organizational change management for the team. Develop and execute people readiness and adoption plans, ensuring delivery and people impacts of change are tracked and surfaced through the right operational channels.Execute CI talent strategy in partnership with Head of Operations, PE and TA, ensuring workforce plans are grounded in realistic capacity, skill mix, and change readiness assumptions aligned to CI delivery needs.Lead financial operations for CI, including budgeting, forecasting, actuals tracking, and spend monitoring. Maintain financial data integrity and surface risks, variances, and trade-off recommendations to inform senior leadership's investment decisions.Build and present operational reporting, including dashboards, scorecards, and executive-ready materials that give CI and central leadership clear line of sight into delivery health, people indicators, and financial performance.People manage a team of approximately 4–6 direct reports, supporting their career development and fostering a culture of ownership.Qualifications8+ years of experience in operations,



portfolio/program management in a technology, tools, or production environment.Experience supporting operational direction for a department, with hands‑on knowledge of capacity planning, workforce management, and financial processes.Ability to compile and interpret operational data and translate it into clear recommendations for senior leaders.Experience implementing change management initiatives, including communications planning and adoption tracking.Familiarity with people and organizational health frameworks – capacity modeling, engagement data, or workforce transformation.Pay Transparency – North AmericaCompensation ranges for this role in Canada only:British Columbia (depending on location e.G., Vancouver vs. Victoria) – $160,700 – $224,700 CAD.Pay is just one part of the overall compensation at EA. For Canada, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top‑up to EI/QPIP perks up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full‑time employees. Certain roles may also be eligible for bonus and equity.Equal Opportunity EmployerElectronic Arts is an equal‑opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. EA will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.#J-18808-Ljbffr

📌 Operations Director - Creative Innovation - C$160,700 - C$224,700 A Year (Winnipeg)
🏢 Electronic Arts
📍 Winnipeg