Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.Why this role is important?Managing the customer service functions, including cash, cashiers and merchandising.SummaryManaging the customer service functions, including cash, cashiers and merchandising.Duties & ResponsibilitiesHuman ResourcesEnsures cashier/merchandising staff comply with all store policies and operating proceduresTrains cashiers/merchandisers in job functionsProvides on‑going guidance and instructionLoss PreventionEnsures all loss prevention standards are implemented, manages daily cash office inventory and cashier tracking, tracking sheets, PC Optimum proceduresCustomer ServiceEnsures store employees present proper image to the public in accordance with Uniform PolicyAnswers inquiries regarding location of product, rainchecks, etc.Resolves customer issues according to established guidelines (refunds, exchanges, etc.)Promotes the CSI SurveyMerchandisingEnsures shelves are clean and organized with proper rotationEnsures product displays are set up and taken down as directed by the AFSM/FSMGeneralEnsures standards of housekeeping and store image are maintainedComplies with all Health and Safety requirementsMay be asked to perform clerical and banking dutiesComplies with all store policies and proceduresComplies with loss prevention policies and procedures and ensures they are executed in the storePerform other duties as required including Cashier duties when necessaryQualificationsPlanning, Judgement and Decision MakingIndependent thinking as it relates to organizing storeProblem solving is essential to ensure customer satisfactionExperienceComputer literateOrganizedEfficient time management skillsKnowledge of products and suppliesBenefitsEach store has an Associate‑Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, versatile and varied schedules, competitive pay and online learning through Academy.Take ownership of your work and find more ways to care about your patients, co‑workers, customers and community.Accommodation is available upon request for applicants and colleagues with disabilities.Compliance with laws is part of our Code of Conduct.Hiring Range / Échelle salariale à l’embauche : $17.60 – $18.00 per hour. A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for a newly created position. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position.#J-18808-Ljbffr

📌 Front Store Supervisor - $17.6 - $18 An Hour (Dorval)
🏢 Shoppers Drug Mart
📍 Dorval