Intercept is an award-winning B2B marketing agency specializing in creating impactful digital content, creative, and campaigns that engage IT and business decision-makers.We work with some of the largest enterprise technology companies in the world, including Microsoft, SAP, Lenovo, Intel, AMD, Cisco and more, helping them connect with their target audiences in meaningful ways.As a Certified Great Place to Work, we foster a collaborative and innovative environment where employees excel. With a fully remote workplace, we provide our team the flexibility they need to thrive both at home and at work.ROLE OVERVIEWWe’re hiring an Account Manager with a minimum 4- to 5-years experience to join Intercept during an exciting evolution of our account model.As we introduce a dedicated PMO function with Integrated Producers owning delivery execution, Account Managers at Intercept are increasingly focused on client leadership, account growth, and commercial continuity.This role is ideal for someone who thrives in client-facing environments, builds trust quickly, and is motivated by expanding relationships over time. You will act as the primary owner of assigned client accounts, responsible for nurturing relationships, identifying new opportunities, and driving repeat and expanded engagements, while partnering closely with Integrated Producers to ensure strong delivery outcomes.Account Managers at Intercept are not order-takers. They are strategic partners to clients and active contributors to the agency’s organic growth.RESPONSIBILITIESCLIENT LEADERSHIP & RELATIONSHIP MANAGEMENTServe as the primary day-to-day client contact and trusted partner across assigned accountsLead client calls with confidence, structure, and clear next stepsManage ongoing client communications, ensuring clarity, responsiveness, and professionalismBuild deep knowledge of client priorities, stakeholders, and internal dynamicsMaintain strong relationships through proactive engagement, not reactive supportOwn post-project follow-on conversations and proactively advance next engagementsIdentify upsell, cross-sell,



and expansion opportunities across existing accountsActively “hunt” for new stakeholder relationships, teams, or business units within client organizationsPartner with Account Directors and Pod Leads on account planning, expansion strategy, and pipeline developmentContribute to shared growth accountability, including pipeline contribution and account expansion goals over timeSpot client signals early and translate them into concrete opportunities for InterceptSTRATEGIC PROGRAM & CAMPAIGN OVERSIGHTContribute to campaign and program strategy alongside Strategy, Content, and Creative teamsApply insight from performance data, research, and client feedback to inform recommendationsStay conversant in modern B2B marketing, buyer journeys, and AI-enabled approaches to executionDELIVERY OVERSIGHT & PMO PARTNERSHIPProvideclient-facing oversightacross programs while Integrated Producers own delivery executionMaintain awareness of timelines, scope, and dependencies to ensure client expectations are metAct as an escalation point when risks, changes, or issues arisePartner closely with Integrated Producers to ensure alignment between client intent and delivery realityReinforce clarity, prioritization, and accountability across internal and external stakeholdersDOCUMENTATION, QUALITY & COMMUNICATIONSupport creation and maintenance of key client-facing and internal documents (briefs, feedback summaries, recap notes)Review deliverables at key milestones to ensure alignment with client expectations and quality standardsFacilitate internal alignment calls when needed, ensuring clear documentation and follow-throughINNOVATION, LEARNING & AI ENABLEMENTDemonstrate curiosity and openness to new tools, processes,



and ways of workingApply AI-powered tools and workflows to support account planning, insight gathering, and efficiencyStay informed on industry trends, emerging platforms, and evolving B2B best practicesBring forward ideas that help Intercept and its clients work smarter, not just harderQUALIFICATIONS4–5+ years of experience in a client-facing role within a marketing agency or client-side environmentExperience managing and growing client relationships, not just servicing themExposure to B2B marketing, enterprise technology, or complex buyer environments is a strong assetComfortable initiating commercial conversations and advancing opportunitiesStrong written and verbal communication skills with senior client stakeholdersHighly organized, adaptable, and effective in fast-paced, multi-account environmentsConfident collaborator able to work across strategy, creative, content, and delivery teamsStrong critical thinking and problem-solving skillsDemonstrated comfort with AI-powered tools and up-to-date digital workflowsProficient in Microsoft Office and collaborative, remote-first work environmentsUniversity degree in Marketing, Business, Communications, or equivalent experience preferredBilingualism (English/French) is an asset but not requiredWHY INTERCEPT?Work with an award-winning B2B marketing agency at the forefront of AI innovation.Competitive pay: $75,000-$80,000 (based on experience).You connect with Intercept’s RISE values: Risk, Initiative, Support and Effort.Use of our company cottage at Innisfil’s Friday Harbour Resort. We’ll even give you a paid day off to enjoy it for a long weekend!Monthly telecommunications allowance towards use of your home internet and mobile phone.Comprehensive dental and medical benefits plus a Health Care Spending Account.Annual wellness fund.Group RRSP fund-matching program eligible after 3 years in role.Please note: This recruitment process uses artificial intelligence-based tools to assist with the screening and/or assessment of applicants.#J-18808-Ljbffr

📌 Account Manager - $75,000 - $80,000 A Year - Remote (Winnipeg)
🏢 INTERCEPT
📍 Winnipeg