Opportunity

We are seeking a creative and detail-oriented eLearning Specialist to design and develop engaging, high-impact digital learning experiences. This role is ideal for someone who excels at translating complex technical concepts into clear, learner-friendly content and is passionate about creating scalable training solutions in a fast-paced tech environment.

Key Responsibilities

Partner closely with cross-functional teams—including Product, Customer Success, Product Implementation, and Subject Matter Experts—to build learning experiences that support product adoption, user onboarding, and ongoing enablement.

Instructional Design & Content Development

- Design and develop engaging eLearning experiences using adult learning principles and instructional design methodologies (i.e., ADDIE, SAM)
- Create detailed storyboards, scripts, and learning objectives aligned to business goals
- Build interactive courses using course authoring tools
- Design assessments, knowledge checks, and scenario-based learning activities to reinforce learning
- Assist with instructional documentation

Content Translation & SME Collaboration

- Partner with Subject Matter Experts (SMEs) to gather and structure technical content
- Translate complex product features, workflows, and concepts into clear, effective learning materials
- Lead content review cycles and incorporate stakeholder feedback

Product & Customer Education

- Develop training content (eLearning and documentation) to support software product adoption, onboarding, and feature releases
- Create role-based learning paths and scalable learning programs for end users or customers
- Align training materials with product updates and evolving business needs

Learning Experience & Engagement

- Apply user experience (UX) and visual design principles to enhance learner engagement
- Incorporate multimedia elements such as video, audio, and interactive simulations




- Ensure all learning content meets accessibility standards (i.e., WCAG) and quality benchmarks

Continuous Improvement

- Evaluate the effectiveness of learning solutions through feedback and performance data
- Update and maintain course content to ensure accuracy and relevance
- Conduct periodic content audits and recommend enhancements

Minimum Qualifications

- 2–5+ years of experience in instructional design, eLearning development, instructional documentation and/or a related field
- Experience with learning management systems and e-learning platforms
- Proven experience developing eLearning using course authoring tools
- Strong understanding of adult learning principles and instructional design methodologies
- Excellent writing, editing, and communication skills
- Ability to translate complex technical information into transparent, engaging content
- Strong attention to detail and ability to manage multiple projects
- Self-starter with ability to navigate ambiguity

Nice To Have

- Experience in a SaaS or technology environment
- Experience with multimedia tools (i.e., Techsmith Camtasia and Audiate, IORAD, Adobe Creative Suite)
- Experience working in LMS platforms and content publishing

What Success Looks Like

- Learners are engaged, confident, and able to apply what they’ve learned
- Training content is clear, scalable, and aligned with product and business goals
- Learning solutions effectively support onboarding, adoption, and ongoing enablement
- Content is continuously improved based on feedback and performance insights

Location

This position will be hybrid with 3 days/week in our Oakville, ON office (Tuesday, Wednesday & Thursday).

Compensation Range

$66,000 - $82,500

Contact Information

For any inquiries or requests regarding accessibility at Euna Solutions, please email or call . Upon request, appropriate accessible formats or arrangements will be provided as soon as practicable.

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📌 Learning Experience Designer (Oakville)
🏢 Euna Solutions
📍 Oakville