Drive customer satisfaction as a Customer Service Order Coordinator at IGI. Your expertise in managing orders and enhancing client communication will be critical in this hybrid position.

IGI seeks a detail-oriented qualified for the role of Order Fulfillment Coordinator. You will serve as a liaison between customers and internal departments, ensuring seamless communication and issue resolution. The position entails processing orders accurately and building lasting business relationships.

Key Responsibilities: • Accurately process customer orders through the system • Address customer inquiries on product and order status • Collaborate with teams to resolve service issues • Ensure customer master files are current in JD Edwards • Contribute to process improvements in customer support

Requirements: • At least 5 years of customer service experience • Proficiency in Microsoft Word and PowerPoint • Strong communication and organizational skills • Detail-oriented with analytical capabilities • Experience with enterprise resource packages preferred

Join IGI to enhance order fulfillment and customer engagement efforts. #J-18808-Ljbffr

📌 Customer Service Order Coordinator Role (Winnipeg)
🏢 The International Group
📍 Winnipeg