Company DescriptionAs Director of Banquets, you will lead the strategic and operational direction of the Banquets department, ensuring flawless execution of events while delivering exceptional, personalized guest experiences. You will oversee all banquet operations, drive revenue and profitability, and inspire a high-performing team to consistently exceed luxury service standards.Why work for Fairmont Pacific Rim?Be part of a progressive hotel that embraces the culture and vibrancy of one of Canada’s most beautiful cities, Vancouver, proudly recognized as a Great Place to Work, and the first hotel in North America to achieve Single-Use Plastic Free CertificationA competitive salary, starting from $90,000.00 per annumThe opportunity to be part of Fairmont Pacific Rim’s iconic Food & Beverage operation, home to award‑winning outlets including The Lobby Lounge & Raw Bar, Botanist Restaurant, In‑Room Dining, Cabana Bar, and BanquetsComplimentary work meals through our Colleague Dining ProgramExclusive access to the Pacific Northwest Food & Beverage Discount Program, offering 50% off at participating dining destinations in Vancouver, Victoria, and WhistlerTransLink monthly pass reimbursement programExtensive benefits package, including health, paramedical, dental, vision, life, and disability insurance (eligibility requirements apply)Company‑matched pension plan and the opportunity to enroll in the Group RRSP (eligibility requirements apply)A complimentary hotel stay with breakfast for two through our BE OUR GUEST program for newly hired colleaguesOpportunities to participate in sustainability, charity, and community engagement initiativesAccess to world‑class training, leadership programs, and career development opportunities across a global hospitality networkBe part of a dynamic,



diverse team in a stunning luxury environment where no two days are the sameEnjoy discounted room rates at Fairmont hotels worldwide and special colleague rates across other Accor propertiesThe chance to create meaningful experiences for both guests and colleagues, making a lasting impact on culture and performanceDistinctly West Coast, the hotel delivers unique guest experiences through creativity, artistry, and elevated hospitality, while remaining at the forefront of art, music, and fashion programming in the cityWhat You Will Be DoingLead and oversee all Banquets operations, ensuring seamless execution of meetings, conferences, weddings, and social eventsCollaborate closely with Sales, Conference Services, Culinary, and other departments to ensure alignment and exceptional event deliveryDrive a culture of luxury service excellence, ensuring every event reflects the highest standards and attention to detailDevelop, mentor, and inspire the Banquets leadership and colleague team, fostering engagement, accountability, and growthOversee staffing, scheduling, and resource allocation to align with business levels and operational needsManage departmental financial performance, including budgeting, forecasting, labor management, and cost controlIdentify opportunities to enhance revenue through upselling, service innovation, and operational efficienciesMaintain strong relationships with clients, ensuring personalized service and proactive communication throughout the event lifecycleEnsure compliance with health, safety, and sanitation standardsHandle guest concerns and feedback with professionalism,



ensuring prompt resolution and service recoveryChampion continuous improvement initiatives and operational excellenceOther duties assignedQualificationsYour experience and skills include:Previous leadership experience in Banquets or Events within a luxury hotel or high‑volume environmentProven ability to lead large teams and manage complex operationsStrong financial acumen, with experience in budgeting, forecasting, and cost managementExceptional organizational and problem‑solving skillsStrong communication and interpersonal skills, with a guest‑centric mindsetAbility to perform in a fast‑paced, energetic environment while maintaining attention to detailExperience with Opera, Delphi, or similar systems is an assetFlexible schedule, including evenings, weekends, and holidaysServing It Right certification requiredExperience in a luxury hotel or Forbes‑rated environment considered an assetAdditional InformationYou will be part of a collaborative leadership team, working closely with Food & Beverage, Culinary, Sales, and Conference Services. This role thrives in a fast‑paced, high‑energy environment where teamwork and precision are key to delivering memorable events.Visa RequirementsMust be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.Our Commitment To Diversity & InclusionWe are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.Accor.Com/Do what you love, care for the world, dare to challenge the status quo!#BELIMITLESS#J-18808-Ljbffr

📌 Director, Banquets - C$90,000 A Year (Winnipeg)
🏢 Fairmont Pacific Rim
📍 Winnipeg