Technical Support Analyst, Canada Summer JobsSalary Range : $21.00 To $21.00 HourlyLocation : Mississauga, ONTerm : May 19, 2026 - July 14, 2026 (8 weeks, 280 hours total)About the JobReporting to the Manager, Information Systems, the Technical Support Analyst will be responsible for providing front‑line support to staff on information system challenges. The role includes setting up staff hardware (laptops, cell phones, etc.) and collaborating with the team to support staff and the network.Duties and ResponsibilitiesSupport hardware and software installation, configuration, and implementationProvide technical support and troubleshoot system incidentsMaintain LAN and WAN devices and troubleshoot connectivity issuesProvide user training for IT‑related productsSupport upgrades and maintain all equipment, including PCs, notebooks, servers, printers, and other peripheralsMonitor the performance and status of network resources and Internet connectivityProvide user/technical support and training for all voice communications at all office locations (VoIP phones, Teams phones, and cellular)Support AV equipment systemsAssist IT staff with maintaining and managing the Asset DatabaseMaintain professional privacy and confidentiality while accessing employee and client filesPerform additional support duties as requested by the ManagerDemonstrate a strong commitment to quality care and service delivery based on SHIP’s Mission and ValuesQualificationsCurrent enrollment in post‑secondary education in Information Systems or a related fieldExperience in an IT Helpdesk/Technical support role is an assetExperience with the following is an asset:Microsoft Admin PortalWindows 11 Pro & Office Suite 2016/Office365TCP/IP managementJira ITSM, SharePoint,



OneDriveStrong knowledge of IT equipment, including hardware and softwareExcellent time management, communication, and people management skillsHighly versatile, with strong interpersonal skills to work effectively in a diverse environmentStrong communication and people skillsReporting FunctionThe Technical Support Analyst will report directly to the Manager, Information Systems and will not have supervisory responsibilities. The role involves working with both internal and external customers and interacting with all organizational levels.Working Conditions & Physical RequirementsDay shift (Monday – Friday) 9:00 am – 4:30 pm, 35 hours per weekAble to sit and/or stand for prolonged periodsAble to answer and communicate telephone calls and use a computer for extended periodsAverage physical effort required; ability to handlelightto moderate weight objects (e.G., network equipment, office supplies)Vehicle travel to all organization sites required to support usersShip ValuesCompassionHopeInclusivenessRespectProfessionalismSHIP strives to be equitable and inclusive in all that we do. Equity is a core value, and we are committed to providing an inclusive selection process. We encourage applicants from equity‑deserving communities including women, Black, Indigenous, other racialized groups, 2SLGBTQ+ persons, individuals with disabilities and others who will contribute to and enrich the organization and its values. We are committed to inclusive, barrier‑free recruitment, selection processes, and work environments. Please advise the People and Culture Department of any accommodations needed in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code to ensure you have access to a fair and equitable process.#J-18808-Ljbffr

📌 Technical Support Analyst, Canada Summer Jobs - $21 - $21 An Hour (Winnipeg)
🏢 Ship
📍 Winnipeg