Administrative Assistant (Government) Contribute to the administration of a provincial certification program supporting early childhood education. This role focuses on administrative coordination, credential review support, stakeholder communication, and accurate records management while ensuring efficient processing of applications and inquiries in a government setting. What is in it for you: - Hourly salary of $25-28, based on experience. - 12-month contract with a maximum extension term of 12 months. - Full-time position: 36.25 hours per week. - Weekday schedule from 8:15 am to 4:30 pm, with a 1-hour lunch break. - On-site work in a dynamic environment. - Join a passionate and inclusive team of professionals. Responsibilities: - Serve as the primary contact for phone and email inquiries from educators, operators, parents, stakeholders,



and members of the public, providing accurate, timely, and respectful responses. - Manage high volumes of inquiries, assess urgency, and de-escalate difficult situations while clearly explaining certification requirements, policies, procedures, assessment processes, and upgrading options. - Assess Canadian and international educational credentials against provincial child care staff certification standards and review programs of study to support certification decisions aligned with legislation and policy. - Manage first-level certification appeals by reviewing cases, confirming or revising decisions, and escalating mat

📌 Administrative Assistant (Government) - $25 - $28 An Hour (Edmonton)
🏢 Government
📍 Edmonton