Estate ManagerWe are seeking a skilled and proactive Estate Manager to support residents and help create well managed, sustainable and thriving communities across a defined housing patch.Position:Estate ManagerSalary: £39,900 per annumLocation:London, on site across estate locations, expected 4 to 5 days per weekHours:Full time, 35 hours per weekContract:PermanentClosing Date:1 April 2026Please note applications may close earlier if sufficient applications are received, so early application is encouraged.About the RoleAs Estate Manager you will act as the primary point of contact for IDS residents across a defined patch of properties covering multiple tenures. You will play a key role in building strong relationships with residents and ensuring estates are well managed and responsive to community needs.You will engage with residents to co create neighbourhood and estate plans, helping to develop sustainable and thriving communities while delivering a high standard of customer service and supporting estate improvements and resident engagement initiatives.Key responsibilities includeCo create and deliver Neighbourhood and Estate Plans with residents to improve housing services, environments and customer satisfactionWork collaboratively with colleagues, partners and contractors to remove service barriers and ensure high service performance and compliance including building safetyManage tenancy related matters, responding to resident queries, supporting complaint investigations and completing viewings and sign ups for new residentsConduct property visits,



estate inspections and fire door safety checks ensuring issues are identified and resolvedLead on anti social behaviour case management and build strong relationships with residents, associations and local stakeholdersOversee estate services and communal repairs, manage service contracts and provide tenancy sustainment support including guidance on benefits and welfareAbout YouYou will demonstrate a flexible, proactive and customer focused approach to your work. You will have around 2 to 3 years experience within a registered social housing provider, charity or local authority setting.Essential skills and experience includeExperience supporting vulnerable or older residents including the ability to assess needs and identify potential risksAbility to work collaboratively within a team workplace to deliver sustainable housing and tenancy solutionsStrong written and verbal communication skillsAbility to work independently, exercise sound judgement and make confident, well informed decisionsAbout the OrganisationThe charity is committed to delivering high quality housing services and creating sustainable communities. The organisation works closely with residents and partners to ensure neighbourhoods are well managed, inclusive and responsive to community needs.They are guided by five key values and behaviours: collaboration, accountability, respect, inclusion and transparency.Other roles you may have experience of could include; Housing Officer, Neighbourhood Officer, Tenancy Officer, Estate Services Manager, Housing Management Officer, Resident Engagement Officer, Housing Services Officer, Community Housing Officer.Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.#J-18808-Ljbffr

📌 Estate Manager, Nfp People - £39,900 A Year (Winnipeg)
🏢 Not For Profit People
📍 Winnipeg