Youtube Video As a Customer Service Agent for our call centres, you’ll support our clients with their financing needs including personal loans, lines of credit and mortgages. Answer questions related to financing products (personal loans, student loans, lines of credit, mortgage loans) Help clients use our banking applications Our Client Contact centre is open Monday to Friday from 8:00 a.M. to 9:00 p.M. and Saturday and Sunday from 9:00 a.M. We work together to help our clients and your colleagues achieve their goals. We know we can count on our colleagues to share knowledge and help one another. You’ll start with a training program lasting 6 to 8 weeks. Your on-the-job training will focus on learning how to help clients over the phone, and you'll be supported by a trainer. We encourage our employees’ development and offer numerous career opportunities, including a career development plan with our internal career counsellors, ongoing coaching and the possibility of paid external training.



High school diploma Customer service experience Aptitude for building strong relationships and proactively establishing ties with clients #In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible advantages to help promote your wellbeing and that of your family such as: * Flexible group insurance * Generous pension plan * Employee and family assistance program * Preferential banking services * Involvement in community initiatives * Telemedicine service * Virtual sleep clinic Whether through our surveys or programs, regular feedback and ongoing communication are encouraged. We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments.

📌 Customer Service Representative - Online Banking (Montreal)
🏢 National Bank
📍 Montreal