Job Title:Tech LeadLocation:Toronto, ON (Onsite/Hybrid) |Job Type:Full-Time |Reporting Line:Director of Technical Services |Salary Range:$125k-$155k CAD per year (negotiable)About Fulfillment IQ (FIQ)Fulfillment IQ is a supply chain engineering and transformation company that helps brands, retailers, and 3PLs design, build, and scale high‑performance logistics operations. We work at the intersection of strategy, operations, and technology where we solve complex, real‑world problems across warehouse design, automation, order management, transportation, and end‑to‑end supply chain execution. Our teams combine deep domain expertise with strong technical capability, delivering outcomes through consulting, systems implementation, and proprietary platforms that accelerate time‑to‑value and reduce delivery risk. If you enjoy working in complex environments, partnering closely with clients, and seeing your work make a tangible impact on how global commerce moves, this is the place where your skills and judgment truly come to life.Role OverviewWe are seeking ahands‑on Technical Leadto drive engineering execution and translate architectural vision and business requirements into high‑quality, scalable delivery across Fulfillment IQ's client engagements. This is a customer‑facing, individual‑contributor position supporting one of Fulfillment IQ's most critical enterprise clients. You will work closely with Product Managers, Product Owners, and business stakeholders totranslate product and business requirements into executable technical designs, including application and database design.You will be expected to independently build and demonstrate Proof of Concepts (PoCs) to validate architecture, technology choices, and client use cases, including UI‑driven PoCs where needed (e.G., React‑based applications). This is not a pure architecture role and not a pure people‑management role; it is a hands‑on delivery leadership role where you are expected to actively design, build, and guide execution.You will operate as the execution owner between Product, Architecture, and Engineering, ensuring that requirements are translated into clear, actionable implementation plans and executed correctly by the engineering team. You will own the technical execution layer of projects, ensuring that systems built across cloud‑native environments (GCP preferred; Azure/AWS supported) are scalable, maintainable, and aligned with architectural intent.This role combines deep hands‑on coding, technical leadership, and delivery accountability. You are expected to actively contribute to the codebase, lead engineering quality, and ensure delivery timelines are met without compromising system integrity. You will act as a force multiplier, improving team throughput, reducing ambiguity and rework, and ensuring that small implementation gaps do not become large‑scale system failures.You are comfortable operating in ambiguity, working directly with customers, taking ownership of outcomes, and doing whatever is necessary to ensure delivery success without waiting for perfect direction.Must Haves6‑10 Years of Hands‑On Engineering Excellence with a proven track record of designing,



building, and shipping complex, production‑grade systems at scaleStrong Cloud‑Native Delivery Expertise (GCP preferred; Azure/AWS welcome) withhands‑on experience building and operating cloud‑native systems end‑to‑end. Preference for Google Cloud Platform, including services such as Cloud SQL and Cloud SpannerStrong Backend Engineering Expertise (Python strongly preferred) with experience building high‑performance APIs and backend services, ideally using FastAPI or similar modern frameworksStrong System Design Capability, including application architecture and database design, to convert business requirements into scalable technical solutionsExperience translating product and business requirements into execution‑ready technical artifacts, bridging the gap between Product and Engineering teamsHands‑on experience building Proof of Concepts (PoCs) to validate solutions, including ability to build UI‑driven prototypes (e.G., React‑based applications) when requiredDeep Understanding of Distributed Systems & Microservices, including domain‑driven design, event‑driven architectures, and data consistency trade‑offsContainerization & Modern DevOps Practices, hands‑on experience with Docker, Kubernetes (GKE/AKS), and CI/CD pipelinesLinux & Systems‑Level Proficiency, with strong debugging and troubleshooting capabilities in production environmentsProven Technical Leadership & Mentorship, guiding engineers through code reviews, design discussions, and hands‑on problem solvingStrong Individual Contributor mindset with a bias toward hands‑on coding, technical execution, and delivery ownership rather than people managementDemonstrated ability to break down complex systems into executable components and ensure delivery is completed correctly and efficientlyStrong ownership of feature and epic delivery, leading execution end‑to‑end and ensuring alignment between design and implementationStrong Problem‑Solving Under Pressure, exceptional debugging skills and ability to remain structured and decisive in high‑pressure environmentsAbility to translate architecture into clear implementation plans and guide engineers through execution without ambiguityExperience working in customer‑facing environments, communicating technical decisions effectively to stakeholdersWhat Success Looks Like In the First 90 DaysFirst 30 DaysGain deep understanding of Fulfillment IQ's delivery model, engineering standards, and client engagement approachBecome familiar with the GXO account, business context, product roadmap, and current technical architectureOnboard into the existing technology stack, including Python, FastAPI, Google Cloud Platform, and associated databasesBuild strong working relationships with Product Managers, Product Owners, Architects,



and Engineering team membersReview existing codebases, documentation, and delivery workflows to identify current challenges and improvement areasFirst 60 DaysTake ownership of translating product and business requirements into clear technical designs, including application and database designActively contribute to the codebase through hands‑on development, code reviews, and technical guidanceLead execution of epics and features, ensuring alignment between architectural intent and implementationDevelop and demonstrate Proof of Concepts (PoCs) to validate technical approaches, including backend services and UI‑driven PoCs (e.G., React when required)Collaborate closely with cross‑functional teams to remove blockers and improve delivery efficiencyFirst 90 DaysFully own the technical execution layer for assigned initiatives, ensuring high‑quality, scalable, maintainable deliveryServe as a trusted technical partner for product and client stakeholders, representing technical decisions in customer‑facing discussionsImprove team throughput and reduce rework by proactively identifying risks, gaps, and inefficiencies in executionSet and uphold strong engineering standards across code quality, cloud usage, and DevOps practicesBe recognized as a reliable, hands‑on Technical Lead who consistently ensures that what is designed is what gets built, on time and at scaleKey Performance Indicators (KPIs)Technical Delivery & Code QualityCloud & Infrastructure ManagementTeam Leadership & MentorshipInnovation & ModernizationCross‑Functional CollaborationOperational ExcellenceWhy You'll Love Working HereAt Fulfillment IQ, we don't just build supply chain solutions; we build careers,friendships, and unforgettable experiences. We give senior technical leaders real ownership, influence, and opportunities to shape platforms that power real‑world logistics operations.BenefitsHealth & WellnessComprehensive health and dental coverage for you and your family (region‑specific plans)Employee wellness programs where applicableTime OffCompetitive paid time off (PTO), sick leave, and public holidaysFlexible leave policies that respect local labor standardsRetirement & Financial SecurityRetirement savings programs and employer contributionsRegion‑specific plans (401(k) in the U.S., CPP and supplementary plans in Canada)Professional GrowthDedicated learning and development budgetSupport for skills development, leadership growth, and career progressionFlexible WorkRemote and hybrid work optionsFlexible working hours aligned to role and client needsAdditional PerksEquipment and workstation allowancesInternet and business travel reimbursementsEmployee stock options (ESOP), where applicableTeam events, meetups, and company off‑sitesLife at Fulfillment IQ: A people‑first company built in trust, collaboration, and ownership. We are proud to be an equal‑chance employer and are committed to building a diverse, inclusive, and high‑performing workplace.Learn More About UsWebsite: https://fulfillmentiq.ComLinkedIn: Fulfillment IQSpotify: eCom Logistics PodcastYouTube: eCom Logistics Podcast#J-18808-Ljbffr

📌 Tech Lead - C$125,000 - C$155,000 A Year (Winnipeg)
🏢 Fulfillment IQ
📍 Winnipeg