Dept.:Clinical Systems and Informatics (CSI), QRPNumber of Positions:Multiple positionsPosting ID: 2069Status:Permanent Full-TimeRole Level:Professional GroupApplications Analyst: PG 09($39.39hr- $ 49.29hr)Clinical Applications Analyst: PG 10($42.77hr -$53.44hr)Rate commensurate with experienceHours of Work:Business Hours, 37.5 hrs/wk.Posted:March 18-2025Internal Deadline:April 8-2025About Trillium Health Partners (THP)Trillium Health Partners (THP) is a leading hospital known for its commitment to patient-centered care, innovation, and excellence. Operating across three main sites—Credit Valley Hospital, Mississauga Hospital, and Queensway Health Centre—THP provides a full range of acute and specialized community-based services.THP is dedicated totransforming healthcareby leveraging technology, data, and integrated systems. As part of this mission,Epic is at the core of our digital health strategy, supporting high-quality patient care, clinical best practices, and streamlined workflows.Employees in roles conducive to work from home will have flexibility under theFlex First program, with the expectation ofon-site presence as needed. Employees must be available to return to the workplace within24 hours’ notice ; therefore, remotework outside the province or country is not permitted.Why Join THP?Be part of aleading digital health transformationusing Epic.Work in aflexible hybrid environmentwith a dynamic team.Gain hands-on experience in ahigh-impact healthcare setting .The PositionAs Trillium and Clinical Systems and Informatics (CSI) continue to expand, theEpic Applications Analystwill play a key role insupporting, optimizing, and maintaining the Epic Health Information System (HIS). This highly motivated individual will apply theirtechnical expertise and current Epic certification to support clinical workflows and ensure Epic applications meet the needs of both clinical users and business partners.Reporting to theManager, CSI Applications, orManager, Epic Connect, the Epic Applications Analyst will be responsible forworking closely with clinical teams to understand operational workflows, configuring Epic applications accordingly, and ensuring these workflows align with organizational objectives. This role involves collaborating with both technical and non-technical teams to drive system improvements, resolve issues, and support the effective use of Epic applications across the hospital.Key ResponsibilitiesEpic System Support & OptimizationDesign, build, test,



and implement Epic applications in alignment with hospital workflows.Analyze operational needs to configure Epic systems and inform workflow decisions by attending site visits, validation sessions, and other integrated sessions.Troubleshoot and resolve technical issues that affect clinical users, workflows, and related application areas.Continuously evaluate new features and releases to enhance system functionality and user experience.Act as a secondary support contact for application end-users.Collaboration with Clinical Teams & Business PartnersWork directly with clinical teams and business partners to understand workflows and ensure the system aligns with operational requirements.Collaborate with the training team to develop training content and tip sheets to support end-users.Attend regular team meetings to discuss deliverables, shared issues, and upcoming milestones.Identify cross-application issues and work with relevant teams to resolve them.Project ImplementationAssist in customizing, testing, and deploying new Epic features and updates.Certification & On-Call SupportAchieve certification in the vendor’s application.Participate in an on-call rotation and be available for extended hours as required.Other Duties as AssignedContribute to additional projects, initiatives, and tasks as required to support team and organizational priorities.Required QualificationsTo be eligible for this role, applicantsmust hold active certification in at least one of the following Epic applications:ASAPEpicCare AmbulatoryEpicCare Inpatient Clinical DocumentationEpicCare Inpatient Procedure OrdersGrand CentralMyChartPreludeRadiantSecurityCandidates who do not have one of these certificationswill not be considered .Experience & SkillsMinimum two years of hospital clinical and/or hospital information systems experience .Strong background inEHR support, implementation, and optimization .Demonstrated ability toanalyze, test, and configure clinical systemsandtroubleshoot complex issues .Excellent interpersonal, communication, and conflict-resolution skills.Commitment topatient and staff safetyin a healthcare environment.Ability to work effectively ina fast-paced, collaborative setting .ITIL Certification (for service management and process improvement)



is an asset.ServiceNow Experience (for IT service and incident management) is an asset.Clinical Applications Analyst Requirements (PG 10 Pay Band)Minimumtwo years of hospital experience with direct patient care responsibilities .Current registration in good standingwith aRegulated Health Professions College .Internal candidates who believe they possess the necessary qualifications and experience for this position are encouraged to apply.Trillium Health Partners’ (THP) is an equal opportunity employer who values the importance of antiracism work and is committed to integrating antiracism, diversity, equity and inclusion best practices throughout THP operations, policies and culture. Therefore, we ask that even if you do not see yourself fully reflected in every job requirement listed on this posting, we still encourage you to reach out and apply. Research has shown that candidates from underrepresented groups often only apply when they feel 100% qualified. We encourage all applicants who are members of groups that have been marginalized on any grounds enumerated under the Ontario Human Rights Code based on race, gender identity or expression, sex, sexual orientation, disability, political belief, religion, marital or family status, age, and/or status as a First Nations, Métis or Inuk/Inuit person to consider this opportunity.In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.About UsTrillium Health Partners (THP) is one of the largest community-based acute care facilities in Canada. Comprised of the Credit Valley Hospital, the Mississauga Hospital, the Queensway Health Centre, and the Reactivation Center at Humber. Trillium Health Partners serves the growing and diverse populations of Mississauga, West Toronto and surrounding communities and is a teaching hospital affiliated with the University of Toronto. Our Mission:A New Kind of Health Care for a Healthier CommunityOur Values:Compassion, Excellence, CourageOur Goals:Quality, Access, SustainabilityOur Enablers:People, Education, Innovation, ResearchJob InfoJob Identification 2069Job Category EnablingJob Schedule Full time#J-18808-Ljbffr

📌 Epic Application Analyst - C$39.4 - C$53.4 An Hour (Winnipeg)
🏢 Trillium Health Partners
📍 Winnipeg