Operatic Agency isn’t just another creative digital agency—we’re a powerhouse ofresearch, strategy, storytelling, and technologythat fuels business growth. Named one of Canada’s fastest-growing companies forsix years, we bring brands closer to their audiences with bold ideas and cutting-edge executions.If you’re passionate abouttransforming ideas into impactful narratives, thrive ina dynamic, fast-paced setting, and are eager tomake a difference, we want you on our team!About the RoleThis position is open to candidates located in Montreal, QC or surrounding areas on a fully remote basis, with the expectation of quarterly in-person visits to our Hamilton, ON office. Remote arrangements outside of Quebec will not be considered for this role.An Account Supervisor at Operatic Agency is a key role responsible for the day-to-day management of their brands and clients, with a focus on executional excellence. The Account Supervisor supports the Account Director in shaping and implementing strategic initiatives, developing project briefs, and overseeing their Account Managers. This role is pivotal in maintaining and growing client relationships, ensuring project success, and contributing to the agency’s goals.The Account Supervisor is focused on managing multiple client accounts, ensuring projects are delivered on time and within budget, and fostering collaborative relationships.The ideal candidate is organized, detail-oriented, and passionate about marketing strategy and delivering exceptional results in a dynamic agency environment.What You’ll be DoingClient OwnershipMaintains key client contact and manages day-to-day communicationsOversees the delivery of various initiatives, including (but not limited to) product launches, events,



and digital campaignsContribute to the financial health of client accounts by monitoring budgets, timelines, and deliverablesAssist in identifying opportunities for account growth and new business within existing client portfoliosActs as the liaison between the client and internal teamsTechnical ExpertExpertly handles tactical planning and execution, overseeing daily timeline management from the initiation to the completion of each projectDevelops and manages project briefs and budget estimates with senior oversightEnsures creative assets and tactics align with their brand’s vision and project briefFamiliarity with CRMs like Veeva, including supporting the management of promotional materials through MLR reviewTeam DevelopmentCollaborates with the internal team to ensure all deliverables are completed accurately and on scheduleAssist in balancing team workloads and identifying areas for improvement or additional supportProcess Implementation & ImprovementManage project timelines, budgets, and deliverables to ensure client satisfaction and agency profitabilityImplement operational systems, including maintaining notes, contact reports, status reports, project briefs, SOWs, financial tracking, and work‑back schedulesEnsure all deliverables meet quality standards and client expectations, aligning with the agency’s vision, mission,



and valuesProactively address client concerns to maintain high levels of client satisfaction and retentionWhat You’ll Bring to the RoleBachelor’s degree in Commerce, Science, or a related field2-4 years of agency experience in an account supervisor roleUnderstanding of the Canadian Pharmaceutical Advertising Landscape and its Regulatory bodies (i.E., PAAB, ASC)Self‑motivation and the ability to independently manage projects in a fast‑paced agency environment with rapidly changing prioritiesStrong organizational skills with the ability to manage multiple client accounts simultaneouslyAbility to work collaboratively in a team environment and independently as neededDemonstrated ability to think strategically and provide innovative solutions to client challengesA drive to learn current skills and expand your expertiseNice to HaveExperience overseeing and managing digital products (i.E., web development)Experience or certifications in email marketingWhy Operatic AgencyChallenging and Meaningful WorkCompetitive Pay and Comprehensive Benefits (Medical Insurance, Dental and Vision Insurance, Life and Disability Insurance, Mental Health Support)Culture of ExcellenceFuture‑ThinkingProfessional GrowthCollaborative & Supportive EnvironmentRecognition & RewardDiverse Clientele$75,000–$100,000 CAD, commensurate with experience, skills, and qualifications.Operatic Agency values inclusion and access for all applicants and employees. Should you require accommodation to participate in the application and interview process, please let us know. Operatic Agency continuously aims to foster a workplace in which individual differences are recognized, appreciated, and respected.Thank you for your interest in joining Operatic Agency! Only those selected for the next steps will be contacted.If this sounds like you,we want to hear from you.Apply today.#J-18808-Ljbffr

📌 Account Supervisor (Pharmaceutical) – Quebec - C$75,000 - C$100,000 A Year (Winnipeg)
🏢 Operatic Agency
📍 Winnipeg