Area Manager Date Posted: Asst VP - Operations & Services The Area Manager, Caretaking is responsible for providing timely, efficient and effective caretaking services to assigned shifts of the St. Through supervisory of direct reports, oversees the provision of caretaking services (including but not limited to cleaning activities, response to campus community needs and customer concerns, service delivery schedules, waste and recycling collection and employee relations) on assigned shifts on a 24/7 basis. Responsible for interviewing, hiring and training current recruits at the hourly paid and supervisory staff levels, enforcing/maintaining health and safety standards within the department, responding to campus community needs/customer concerns, ensuring service delivery schedules, handling labour relations and attendance awareness issues, and operating within budget guidelines as directed, participate in the Caretaking Quality Assurance Program to support consistent service standards and performance.

Makes appropriate adjustments to schedule in order to accommodate both planned and unplanned absences, replacements of employees on LTD and other long term leaves, etc.

Resolves technical problems and staff-related issues that arise during department/project work on a timely basis, to ensure work can be completed with minimal delay.

Approves timesheet input and submits bi-weekly to Payroll Services (PS) for processing. Tracks and monitors supply purchases budget of approximately $300K - $400K per year. In service delivery system (SAP), check status of work tickets, arrange requests with supervisors and service partners.



Maintains both Key and Fob access control for in-house and contracted sites.

Manages staff to ensure work tasks are completed on schedule and standards and policies are followed.

Resolves informal complaints from unionized staff, in consultation with Human Resources and Labour Relations.

High school graduation plus professional training required. Knowledge of hazardous chemicals related to cleaning, WHMIS regulations, Ontario Health & Safety Act. College diploma or undergraduate degree is considered an asset.

Minimum of 5 years’ experience managing a large, unionized workforce, preferably in a facility management setting (i.e. institutional caretaking operations and waste/recycling collection) or not-for-profit, or public service organization with responsibility for a budget of not less than $2M.

Excellent computer skills including Microsoft Office Suite – Outlook, Word, Excel, PowerPoint.

Ability to manage conflicting priorities and deadlines. Ability to create charts, graphs and reports from several software programs. Monday to Friday, from 4:00 p.m. to 12:00 a.m.

day-shift work will be required to support training and development opportunities, attend meetings,



and collaborate with the day team as needed.

Full-Time

Administrative / Managerial

.buttontext00b26598368a4abe a{ border: 1px solid transparent; } .Diversity Statement The University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission.

As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.

The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

Manager, Payroll, QA, Employee Relations, Quality Assurance, Management, Finance, Quality, Human Resources, Technology #

📌 Branch Manager - Construction / Building Materials (Toronto)
🏢 University of Toronto
📍 Toronto