Agilus by Synergie is recruiting for a Change Delivery Lead in the financial services in a hybrid work environment in Toronto, Ontario. Our client, a leading financial services organization, is seeking an experienced Change Delivery Lead to provide strategic, end-to-end change leadership across a complex portfolio of business, regulatory, product and technology initiatives.

This role will move beyond managing change one project at a time. You will help shape how change is designed, prioritized, sequenced and adopted across the organization, ensuring initiatives are aligned with business readiness, frontline capacity, client experience and desired outcomes.

Responsibilities

Lead change delivery across a portfolio of complex and concurrent initiatives

Align change activities across people, processes, technology, operating models and ways of working

Develop and govern integrated change strategies from initial intake through adoption and sustainment

Manage change sequencing, readiness gates, organizational capacity and change saturation

Apply design thinking and systems thinking to identify dependencies and downstream impacts

Define and track readiness, adoption, behaviour-change and sustainment measures

Identify resistance and develop targeted engagement, communications, training and leader-enablement strategies





Ensure client-facing and frontline changes are guided by business readiness rather than technology timelines alone

Successful candidates will have

10+ years of progressive experience in change management, transformation or a related discipline

Prosci certification or an equivalent change management designation

Demonstrated success leading large-scale and complex change portfolios

Experience developing and executing portfolio-level change strategies

Strong understanding of organizational readiness, adoption, capacity management and sustainment

Proven ability to influence senior leaders within a large, matrixed organization

Solid design thinking, systems thinking and data-driven decision-making capabilities

Experience establishing and using change measures to inform decisions and evaluate outcomes

Additional Consideration given to

Wealth Management or broader Financial Services experience

Experience supporting client-facing, frontline or advisor-led environments

Exposure to regulatory transformation

Digital product or technology-enabled change experience

Experience balancing multiple concurrent initiatives and organizational change saturation

Experience coaching other change professionals or establishing change management standards

Total rewards: $80.00 - $115.00 hourly

This posting is for an active opening.

📌 Change Delivery Lead (Toronto)
🏢 Agilus Work Solutions
📍 Toronto