WHO WE AREOpened in 1914 and welcoming over 1.3 million visitors annually, the Royal Ontario Museum (ROM) is Canada's most‑visited museum, ranking among the top 10 cultural institutions in North America. At ROM, we are dedicated to building and sharing global collections, sharing knowledge, inspiring learning, and fostering community engagement. As a globally recognized field research institute, ROM houses an impressive collection of over 18 million artworks, cultural objects, and natural history specimens, showcased in over 40 galleries and exhibition spaces. We are committed to creating a space where art, culture, and nature intersect, connecting people and communities to the past, present and shared future.As we continue to work toward our goals to transform and evolve as one of the world’s foremost 21st‑century museums, we seek passionate and dynamic team members who embody our mission and values.WHO WE NEEDWe’re looking for a Hospitality Services Assistant to join our dynamic Event Services team. In this fast‑paced, hands‑on role, you’ll play a key part in supporting and executing ROM’s internal and external events. From event set‑up and tear‑down to working closely with catering and vendor partners, you’ll ensure each event runs smoothly and meets ROM’s high standards. This is a great chance for those with experience as a porter, event operations assistant, or venue crew member.HOW YOU WILL MAKE AN IMPACTSet up, move, and tear down furniture, staging, and event equipment efficiently and safely.Support load‑in/load‑out for rentals, vendors, and catering partners.Maintain and restock beverage and event inventory with accuracy and attention to detail.Inspect equipment and report any damages or maintenance needs promptly.Collaborate with multiple internal teams (Housekeeping, Audio Visual, Visitor Experience, Security, Catering, and others) to ensure flawless execution of events.Assist clients, guests, vendors, and agency staff on event days with a professional, service‑first approach.Maintain storage areas and event spaces in clean, organized condition.Use basic software tools (e.G.,



Word, Excel, and inventory systems) to manage records and reports.Follow all ROM standards and operational procedures to ensure quality, safety, and exceptional service.WHAT YOU BRINGMinimum 3 years of hands‑on experience in event operations, hospitality, catering, or as a porter/venue crew member.Experience in event set‑up/tear‑down, working with event rental equipment, and supporting large‑scale functions (e.G., corporate events, galas, conventions, festivals).Physical ability to lift, carry, and move furniture and heavy event equipment safely.Excellent teamwork skills and a can‑do attitude.Strong communication and interpersonal skills.Knowledge of Ontario liquor and health regulations is an asset.Familiarity with event floor plans, load‑in logistics, and inventory systems (e.G., Freepour, Shopify) is preferred.Calm and professional under pressure, with the ability to adapt to real‑time changes.French language skills are an asset.S TERMS OF EMPLOYMENTSTART DATE: November 2025OPEN DATE: October 24, 2025CLOSE DATE: Open Until filledSTATUS: Part‑time, PermanentEMPLOYEE GROUP: OPSEUHOURLY RATE: $28.09 – $32.09SCHEDULE: Up to 24 hours weeklyPROBATIONARY PERIOD: 420 hours or six (6) monthsLOCATION (on‑site): Toronto, ONPOSTING TYPE: Existing vacancyWHAT TO EXPECT INVIEW PROCESSInitial conversation:A 30‑minute virtual conversation with a Recruiter to discuss your interest in the role and ROM and how you can make an impact.First interview:A 1‑hour in‑person or virtual interview with the Hiring Manager and an HR team member.



Focus on skills and alignment with the team and ROM’s needs.Second interview:A 40‑minute in‑person practical lift and mobility assessment to evaluate your physical ability to safely and effectively perform core tasks, including lifting, carrying, and moving event equipment and furniture.WHY PEOPLE CHOOSE ROMCultural engagement:Daily interactions with Toronto's diverse culture and international visitors offer insights into social and cultural trends.Continuous learning:Expertise and continuous skill development are paramount. Culture of curiosity fosters growth beyond traditional career paths.Passion & fulfillment:Work in preserving and curating cultural narratives brings deep satisfaction.Team & culture:Positive workplace with collaborative, supportive teams that encourage creativity and innovation.Academic collaboration:Commitment to education, partnering with universities and providing student resources.COMMITMENT TO DIVERSITY, EQUITY, INCLUSION, & ACCESSIBILITYAt ROM, we embrace diversity in our exhibits, communities, and teams. We encourage applications from racialized persons, Indigenous Peoples, persons with disabilities, 2SLGBTQI+ individuals, and those who can further diversify our ideas. We are committed to equitable employment opportunities and a workplace free from discrimination and harassment.ROM does not require “Canadian experience.” International applicants with equivalent experience are encouraged to apply.We welcome and accommodate candidates with disabilities throughout the selection process. Please contact us [email protected] assistance.USE OF TECHNOLOGY IN SCREENINGROM uses technology‑assisted tools (including JazzHR TalentFit) to support the review and screening of applications. All hiring decisions are made by human reviewers.APPLY NOWApply today and help us create a collaborative, diverse, inclusive, and equitable space where creativity and learning flourish.Only candidates selected for an interview will be contacted. All candidates receiving a verbal job offer will be subject to background checks, including a criminal background check, verification of references, and other checks depending on the role.#J-18808-Ljbffr

📌 Hospitality Services Assistant - C$28.1 - C$32.1 An Hour - Part Time (Winnipeg)
🏢 Royal Ontario Museum
📍 Winnipeg