Become a vital part of the Steel Reef team in Calgary as a Client Technology Analyst, providing essential IT support to enhance operational efficiency and user satisfaction. Your customer service skills will drive success in a hybrid work model.

In this full time temporary position, you will assist with user inquiries related to hardware and applications, ensuring effective solutions in a timely manner. Collaborating with other IT professionals, your focus will be on supporting Microsoft 365 applications and overseeing the deployment of client hardware.

Key Responsibilities: • Deliver in-person and remote Service Desk support • Administer application provisioning for users • Support Microsoft 365 and related productivity tools • Facilitate meeting room AV and video conferencing • Develop knowledgebase articles for self-service portal

Requirements: • Diploma or degree in relevant IT field • Service Desk support experience required • Familiarity with Windows 11 operating system • Knowledge of Active Directory and Azure AD • Strong interpersonal and communication skills

Utilize your IT expertise to elevate user experience within Steel Reef's Calgary office. #J-18808-Ljbffr

📌 Calgary Client Technology Support Analyst (Winnipeg)
🏢 Steel Reef Infrastructure
📍 Winnipeg