Overview
Work Term: Permanent
Work Language: English
Hours: 16 to 40 hours per week
Education: Secondary (high) school graduation certificate
Experience: No experience (will train)
or equivalent experience
Work setting
Hotel, motel, resort
Tasks
Register arriving guests and assign rooms
Process group arrivals and departures
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Exchange foreign currency
Process guests' departures, calculate charges and receive payments
Balance cash and complete balance sheets, cash reports and related forms
Maintain an inventory of vacancies, reservations and room assignments
Follow emergency and safety procedures
Clerical duties (i.e. faxing, filing, photocopying)
Answer telephone and relay telephone calls and messages
Assist clients/guests with special needs




Contact customers to deliver requested wakeup calls
Provide customer service
Computer and technology knowledge
Multi-line switchboard
Computerized bookkeeping system
Internet
Security and safety
Bondable
Criminal record check
Transportation/travel information
Own transportation
Work conditions and physical capabilities
Rapid-paced environment
Standing for extended periods
Work under pressure
Personal suitability
Dependability
Effective interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Organized
Reliability
Team player
Screening questions
Are you available for shift or on-call work?
Employment terms options
Evening
Shift
Flexible schedule
Morning
Employment terms options
Weekend

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