Overview
Education: Secondary (high) school graduation certificate
Experience: 2 years to less than 3 years
Tasks
Investigate complaints and claims
Register arriving guests and assign rooms
Resolve complaints and claims
Process group arrivals and departures
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Process guests' departures, calculate charges and receive payments
Balance cash and complete balance sheets, cash reports and related forms
Maintain an inventory of vacancies, reservations and room assignments
Follow emergency and safety procedures
Clerical duties (i.e. faxing, filing, photocopying)




Answer telephone and relay telephone calls and messages
Assist clients/guests with special needs
Contact customers to deliver requested wakeup calls
Perform light housekeeping and cleaning duties
Provide customer service
Screening questions
Do you have experience working in this field?
Employment terms options
Evening
Employment terms options
Morning
Night
On call
Weekend
Health advantages
Dental plan
Health care plan
Vision care advantages
Work Term: Permanent
Work Language: Bilingual
Hours: 30 to 44 hours per week

📌 Front Desk Agent Moncton
🏢 CareerBeacon
📍 Moncton