Job Summary
We are seeking a friendly and detail-oriented Bakery Customer Service Assistant to join our team. The ideal candidate will support daily bakery operations and provide excellent customer service. This role offers an opportunity to gain experience in the food industry while contributing to a welcoming bakery environment. The Bakery Assistant will ensure food safety standards are maintained, handle transactions accurately, and help create a positive experience for all customers.

Responsibilities
Operate POS systems for customer transactions and cash handling
Manage time effectively to ensure timely preparation and service during busy periods
Provide exceptional customer service by assisting customers with product selections and answering questions
Make and serve coffee orders
Maintain cleanliness and sanitation of work areas, equipment, and display cases in compliance with food safety regulations
Upsell bakery items and promote specials to enhance sales opportunities
Restock display cases and ensure products are presented attractively




Assist with inventory management and stock rotation to minimize waste
Follow all food handling procedures to ensure safety and hygiene standards are met

Qualifications
Previous experience in food service, bakery, or restaurant environments is preferred but not required
Strong customer service skills with a friendly, approachable demeanor
Basic math skills for cash handling and POS transactions
Knowledge of food safety practices and sanitation procedures
Ability to multitask efficiently in a quick-paced setting
Excellent time management skills to prioritize tasks effectively
Experience with Square POS or similar systems is a plus
Ability to work well as part of a team and maintain a positive attitude throughout shifts
Possess Food Handler's certificate and Smart Serve certification or willingness to obtain them
Barista experience would be a bonus

Pay: $20.00-$21.50 per hour

Advantages:
Extended health care

Work Location: In person

📌 Bakery Customer Service Associate Belleville
🏢 Small Scale Bread
📍 Belleville