Job Overview
We are seeking a professional and organized Front Desk Receptionist to join our team. This vital role involves managing front office operations, providing exceptional customer service, and supporting administrative functions. The ideal candidate will possess strong office management skills, be proficient in computer literacy, and demonstrate excellent communication abilities.

Responsibilities:
Greet and welcome patients and visitors in a professional and friendly manner
Answer phone calls, schedule appointments, and manage the appointment calendar
Check-in patients, verify insurance information, and collect necessary paperwork
Maintain patient records and update information as needed
Assist with billing and insurance claims processing
Handle general clerical tasks such as filing, faxing, and scanning documents
Coordinate with therapists to ensure smooth patient flow
Provide excellent customer service and address patient inquiries or concerns

Skills:
Previous experience working in a medical or wellness clinic preferred
Proficient in using Antibex software for scheduling
Strong organizational skills with attention to detail
Excellent verbal and written communication skills




Ability to multitask and prioritize tasks effectively
Friendly and professional demeanour with a customer service mindset

Additional Skills:
Excellent cold-calling and telephone communication skills, with the confidence and ability to engage potential patients and convert inquiries into booked appointments.
Solid follow-up skills and a results-oriented approach to appointment booking and patient retention.
Comfortable making a high volume of outbound calls while maintaining a friendly, professional, and patient-focused demeanour.

This is an excellent prospect for an individual seeking to join a dynamic team in a professional setting. The Front Desk Receptionist plays a crucial role in ensuring smooth operations and providing exceptional customer service to patients. If you have the necessary skills and experience, we invite you to apply for this position.

Please note that only qualified candidates will be contacted for further consideration. Thank you for your interest in joining our team.

Job Types: Full-time, Part time

Pay: $17.60-$18.00 per hour

Work Location: In person

📌 Front Desk Receptionist Scarborough
🏢 Tri-Care Physio And Wellness Clinic
📍 Scarborough