27 Aug
|
Premier Equipment
|
Ottawa
27 Aug
Premier Equipment
Ottawa
Join Premier Equipment as a Service Manager and enhance service operations across Ontario. Lead a skilled team and ensure top-notch customer experiences in a agile agricultural environment.
As a Service Manager, you will take charge of service excellence, guiding a team of service advisors and technicians to deliver optimal results. This role emphasizes improving operational workflows, achieving performance targets, and managing customer relationships during critical service moments.
Ideal candidates must display a passion for crafting effective, people-first service operations.
Key Responsibilities:
Develop and mentor technicians for optimal performance
Manage complete service experience for customers
Establish and meet key performance metrics
Maintain effective shop operations and scheduling
Partner with departments to enhance service delivery
Requirements:
Leadership experience with teams of 6+ technicians
Deep knowledge of labor management and service metrics
Strong customer interaction skills during peak times
Ability to manage multiple priorities effectively
Commitment to integrity and team trust
Elevate service operations and customer satisfaction at Premier Equipment through strong leadership and operational expertise.
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📌 Premier Equipment Service Operations Leader Ottawa
🏢 Premier Equipment
📍 Ottawa