Electricalmechanical Support Specialist - C$60,000 - C$70,000 A Year (Winnipeg)

Electricalmechanical Support Specialist - C$60,000 - C$70,000 A Year (Winnipeg)

27 Aug
|
Dometic
|
Winnipeg

27 Aug

Dometic

Winnipeg

Dometic is a global market leader in the mobile living industry. Millions of people around the world use Dometic products in outdoor, residential, and professional applications.Dometic Mobile Power Solutions offers a comprehensive suite of power solutions tailored for outdoor living, including cutting‑edge solar panels, alternators, advanced inverters, chargers, and a diverse range of lithium batteries.About The PositionWe are looking for anElectromechanical Support Specialistto join our Engineering capability. The position reports to the Engineering Manager and is based in Victoria, BC.General ResponsibilitiesConduct technical support and problem solving, primarily via telephone and email, directly with end users, diagnosing and resolving product and installation issues.Investigate and process warranty claims, maintain and enter RMA data in ERP, complete claim reports, and process replacement orders.Create and maintain product documentation for installation and maintenance.Develop knowledge‑base content and publish it as required.Provide technical content for the website and other marketing material.Support product testing and evaluation.Work effectively within a small team while maintaining the highest level of customer service to internal and external customers.Provide general backup support for order entry and other customer‑related needs.What We OfferYou will have the prospect to grow and take on new challenges in a dynamic, fast‑paced, global environment.Medical, Dental,



and Vision InsuranceEmployee Assistance Program (EAP)Disability Insurance (STD/LTD)Retirement Programs (RSP and Company Pension Plan)Paid VacationStatutory HolidaysFree on‑site parkingTuition and Professional Designation dues assistanceEmployee discounts on our productsCompany eventsOpportunities to make an impactThe ideal candidate will bring demonstrated success in a fast‑paced, high‑volume workplace and possess the following qualifications.Relevant technical knowledge gained through education, training, or hands‑on experience.Knowledge of electrical power systems, including batteries, converters, inverters, AC power, solar controllers, solar panels, and wiring.Experience with hand tools and common diagnostic equipment.Minimum of 1 year experience in a fast‑paced, high‑volume workplace.To be successful in this role, we believe you possess the following skills, competencies, and characteristics.Strong customer service and problem‑solving skills.Ability to manage and prioritize a high volume of tasks.Dometic’s Core ValuesWe thrive by living our core values: Together We Build our Future, We Play to Win, We Embrace Change, and We Walk the Talk.Dometic operates with a 4+1 policy—four days in the office and one day remote per week—to encourage collaboration and a healthy work‑life balance.Are you our next star?We would love to see your application.Dometic is passionate about building together an inclusive and equitable working environment, that respects individual strengths, views, and experiences. We believe that diversity enables us to thrive across our differences. Be yourself and join us!Dometic is a proud equal‑opportunity employer. We evaluate qualified applicants without regard to race, color, religion, age, gender, national origin, disability status, protected veteran status, sexual orientation, gender identity, or expression.Salary DescriptionSalary range: CAD 60,000 – 70,000.#J-18808-Ljbffr

📌 Electricalmechanical Support Specialist - C$60,000 - C$70,000 A Year (Winnipeg)
🏢 Dometic
📍 Winnipeg

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