Mandarin or Arabic Speaking Required
Healthcare Experience Preferred
Excellent Customer Service and Communication Skills Required

Job Summary

We are looking for a friendly, organized, and detail-oriented Medical Administrator/Receptionist to join our fertility clinic. The successful candidate will provide front-desk and administrative support to patients, physicians, and the clinical team, helping ensure smooth daily clinic operations and a positive patient experience.

Duties
Greet and assist patients in a friendly and professional manner.
Answer phone calls, emails, and general patient inquiries.
Schedule physician appointments, ultrasounds, sonohysterograms, injection classes, and other fertility-related appointments.
Register patients and maintain accurate and confidential patient records.
Provide administrative support to physicians, nurses, and other clinic staff.
Process payments and assist with basic billing and insurance-related tasks.
Handle emails, faxes, documents, courier packages, and other general office duties.




Maintain an organized and qualified reception area.
Perform other administrative duties as required.

Qualifications
Fluency in Mandarin or Arabic is required.
Strong verbal and written English communication skills.
Previous healthcare or medical office experience is preferred.
Minimum 2 years of relevant work experience preferred.
Medical Office Administration or related education is an asset.
Excellent customer service, communication, and interpersonal skills.
Strong organizational skills and attention to detail.
Comfortable using computers and electronic medical record (EMR) systems.
Ability to multitask and work effectively in a busy medical environment.

We are looking for someone who is qualified, dependable, patient-focused, and a strong team player.

Pay: $19.00-$25.00 per hour

Benefits:
Dental care
Adaptable schedule
Life insurance
Paid time off
Vision care

Work Location: In person

📌 Medical Administrator/receptionist Scarborough
🏢 IVF CANADA
📍 Scarborough