This position is responsible for assisting in the coordination of freight with carriers for Canada to USA, USA to Canada and Inter-Canada shipments and tracking and tracing shipments.

Responsibilities

-Tracking and Tracing shipments with various carriers

-Entering loads and customer service required

-Assisting logistics coordinators

-Establishing business relationship and developing carriers by matching our laneways with their needs.

-Negotiating rates with carriers to successfully book loads or to close a deal by being cost effective and maintaining our service standards.

-Communicating with customers via phone or e-mail to provide updates or to respond to their inquiries.

-Order entry along with on-time tracking and tracing of all shipments.

-Other duties as assigned by the Manager.

-Some afterhours tracking and tracing may be involved.





Requirements

-Ability to work in a very fast-paced environment and be able to multi-task.

-Strong communication skills, comfortable being on the phone with customers and carriers.

-Must demonstrate problem-solving and creative solution skills.

-Ability to work autonomously and with little direction.

-Must be a team player committed to maintaining desired service levels

AutoLinx Express Inc, in the trucking business for well over 30 years, is known for its reliability, commitment, punctuality, on-time and uninterrupted delivery.

Job Type: Full time

Pay: $36,000.00-$44,000.00 per year

Work Location: In person

📌 Customer Service Representative (Milton)
🏢 Autolinx Express
📍 Milton